Hussain Akbar
Narre Warren North,VIC
Summary
Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Support Worker
Harmony House Community Care and Services
03.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Front and Back of House
Campion Education
12.2021 - 02.2022
- Built and maintained a consistent work schedule to ensure efficiency whilst also following business procedures
- Worked with a team of multiple other employees to develop an efficient method for handling vast amounts of tasks
- Focused on planning and executing multiple activities, actions and plans simultaneously
- Implemented cross-training initiatives, resulting in a more versatile workforce capable of handling various tasks as needed.
Warehouse Worker and Customer Service Provider
Home and Away Towing
01.2018 - 12.2021
- Developed and improved the ability to carry out customer complaints
- Remain polite and calm at all times, even during periods of intense customer dissatisfaction
- Able to recite the entire list of company products and services, including pricing and special discounts
- Effectively and safely completed jobs requiring the movement of heavy goods
- (Tires, interior and exterior car parts.)
Education
Secondary - Year 7-12
Mount Hira College
Year 12 VCE Certificate -
Mount Hira College
Support in Disability
Chisolm
02-2024
Certificate II - Hospitality - VIC (U1&2)
Mount Hira College
12.2021
Certificate III - Business - VIC
Mount Hira College
12.2021
First Aid Certificate -
Mount Hira College
12.2021
Skills
- Trustworthiness
- Life Skills Development
- Disability care
- Prioritisation
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
Certification
- First Aid Certificate, 2021
- Certificate II Hospitality - VIC (U1&2), 2021
- Certificate III in Business - VIC, 2021
- Year 12 VCE Certificate
Timeline
Support Worker
Harmony House Community Care and Services
03.2024 - Current
Front and Back of House
Campion Education
12.2021 - 02.2022
Warehouse Worker and Customer Service Provider
Home and Away Towing
01.2018 - 12.2021
Year 12 VCE Certificate -
Mount Hira College
Certificate II - Hospitality - VIC (U1&2)
Mount Hira College
Certificate III - Business - VIC
Mount Hira College
First Aid Certificate -
Mount Hira College
- First Aid Certificate, 2021
- Certificate II Hospitality - VIC (U1&2), 2021
- Certificate III in Business - VIC, 2021
- Year 12 VCE Certificate
Secondary - Year 7-12
Mount Hira College
Support in Disability
Chisolm
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