Summary
Overview
Work History
Education
Skills
Timeline
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Hussain Jan Rasa

Dandenong,VIC

Summary

Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset. Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.

Overview

5
5
years of professional experience

Work History

Community Manager & Human Right Defenders Minority

Youth Solidarity NGO
04.2021 - 11.2022
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.

Director

NSIA (National Statistics & Information Authority)
04.2020 - 04.2021
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Established departmental performance goals and provided feedback for underperforming areas.

Program Administrator

Free Watch Afghanistan
03.2018 - 03.2020
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Maintained and updated project related documents.
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
  • Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
  • Developed and implemented program evaluation systems to assess program impact.
  • Organized and updated databases, records and other information resources.
  • Created reports, presentations and other materials for executive staff.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

Education

No Degree - SLPET

Chisholm Institute
Dandenong, VIC
11.2023

No Degree - English Education

Chisholm Institute
Dandenong, VIC
09.2023

Bachelor of Chemical Engineer - Chemical Engineering

Kabul Polytechnic University
Kabul, Afghanistan
10.2019

High School Diploma -

Zokur Bargar Wana
Daikundi, Afghanistan
05.2012

Skills

  • Computer Skills
  • Teamwork and Collaboration
  • Customer Service
  • Clerical Support
  • Written Communication
  • Data Entry
  • Multitasking
  • Customer Relations
  • Networking
  • Research
  • Problem Resolution
  • Microsoft Office
  • Data Management
  • Team Building

Timeline

Community Manager & Human Right Defenders Minority

Youth Solidarity NGO
04.2021 - 11.2022

Director

NSIA (National Statistics & Information Authority)
04.2020 - 04.2021

Program Administrator

Free Watch Afghanistan
03.2018 - 03.2020

No Degree - SLPET

Chisholm Institute

No Degree - English Education

Chisholm Institute

Bachelor of Chemical Engineer - Chemical Engineering

Kabul Polytechnic University

High School Diploma -

Zokur Bargar Wana

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Hussain Jan Rasa