HUSSEINAGHA MOSAWI

4 Months Contract at JB HI-FI Security and Customer Services.

• Taking care the store and checking people receipt.
• Examined doors, windows and gates to verify security.
• Responded to customer requests for products, services, and company information.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.

• Lifting, packaging, labeling, manual handling, freezer packaging, and shelving packaging on Racking
• Collected and packaged items to successfully fulfill orders
• Organized and transported pallets to warehouse locations to maintain organized inventory areas
• I also worked other sections also, I worked in kabab, KFC packing meats, cutting meats, packing meats

• Monitored inventory by restocking shelves with product, maintaining device security, and managing cleanliness of store
• I also did Shelving product, Customer services, cash handing, Butcher, packing fruits, and cleaning..
• Guided team by resolving customer issues and assisting with customer transactions
• Trained new retail staff on product knowledge, customer service techniques, and sales strategies

• Maintained up-to-date knowledge of product information to assist customers effectively
• Calmly dealt with irate customers by offering constructive solutions in a professional manner
• Serving customer service what ever they need
• Handled customer complaints, providing appropriate solutions and follow-ups within time limits
• Directed phone calls to shorten service time and steer conversations towards targeted solutions