Summary
Overview
Work History
Education
Skills
Certification
Availability
References
Languages
Languages
Timeline
Generic

HUY DO

Bedford Park,Australia

Summary

Dynamic retail professional with a proven track record at Tommy Guns Barbershop, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective communication and teamwork. Committed to maintaining high standards of cleanliness and operational efficiency, ensuring a welcoming environment for all patrons.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Assistant

Tommy Guns Barbershop
Marion, SA
02.2025 - 04.2025
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stacked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Streamlined checkout process, reducing wait times for customers.

Cashier

Thanh Do Clinic
Danang, Vietnam
01.2024 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Barista Apprentice

King Cafe
Danang, Vietnam
04.2023 - 09.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Bachelor of Health Science - Health

Flinders University
Bedford Park, SA
03.2030

Skills

  • Customer service and assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling and register operation
  • Team collaboration
  • Food safety practices
  • Order taking and cleanliness

Certification

Certified Basic Barista, Epicure Coffee Solutions, 10/21/2024

Availability

Monday: 6 am - 12 am Tuesday: 6 am - 12 am Wednesday: 6 am-12am Thursday: 6 am-12 pm Friday: 12 pm-12 am. Weekend: All days

References

  • The Lovely Cup Coffee Organisation, Barista Trainer, Admin@thelovelycup.com
  • Do Van Thanh, Clinic Owner, xuduc123@gmail.com
  • Aarin Rajbhandary, Footlocker Manager, 0404954515
  • Katha Acharya, Tommy Guns Manager/Barber, 0480237230

Languages

  • English, Professional Working
  • Vietnamese, Native or Bilingual

Languages

English
Full Professional
Vietnamese
Native/ Bilingual

Timeline

Retail Assistant

Tommy Guns Barbershop
02.2025 - 04.2025

Cashier

Thanh Do Clinic
01.2024 - 10.2024

Barista Apprentice

King Cafe
04.2023 - 09.2023

Bachelor of Health Science - Health

Flinders University
HUY DO