Huy Tran
Fairfield RSL Club
Auburn,NSW
2
Languages
15
years of professional experience
Reliable employee seeking position. Offering excellent communication and good judgment.
Enthusiastic,eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of what needs to be done and training in cooking and managing. Motivated to learn, grow and excel in hospitality.
Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Work History
Host
2 Months- Welcomed guests and ensured positive first impressions through attentive service.
- Coordinated seating arrangements to optimize flow and guest comfort during peak hours.
- Managed reservations and walk-in guests, maintaining efficient front-of-house operations.
- Trained new staff on customer service standards and operational procedures for consistency.
- Answered customer questions about hours, seating, and menu information.
Assistant Store Manager
2 Years 7 Months- Managed daily operations, focusing on efficient service delivery and strict adherence to company guidelines.
- Cultivated team member skills through targeted mentorship, improving overall customer engagement effectiveness.
- Developed and implemented inventory management strategies aimed at optimizing stock levels and reducing waste.
- Conducted in-depth analysis of sales data to identify trends and optimize merchandising approaches.
- Collaborated with upper management to execute promotional campaigns effectively in-store.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Cook
1 Year 7 Months- Prepared high-quality dishes, ensuring consistency and adherence to recipes.
- Trained junior staff on food safety practices and cooking techniques.
- Monitored food quality and presentation standards, ensuring guest satisfaction.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Ensured compliance with all food safety regulations, maintaining a record of excellence in health inspections.
- Collaborated with front-of-house team to maintain efficient service flow.
Manager
3 Years 11 Months- Completed tasks within established timeframes to ensure smooth operations.
- Developed onboarding program for new employees, providing training and documentation to facilitate integration.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Monitored daily activities and mentored team members to enhance team performance.
- Approved regular payroll submissions for employees.
- Processed employee payroll submissions weekly.
- Managed over 100 orders a day (equivalent to 200 burgers)
Patient Services Assistant
5 Months- Checked supply availability and arranged instruments for patient rooms to ensure readiness for procedures.
- Cleaning multiple patient rooms
- Serving lunch and dinner for patients
- Organized and cleaned office space to promote a productive work environment.
Wait Staff Member
4 Years 3 Months- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Explained menu items and preparation methods to enhance customer service and enrich dining atmosphere.
- Set up dining room to create welcoming environment and uphold hospitality and service standards.
- Assisted in food preparation while following instructions to meet specific dietary needs.
- Built strong connections with regular customers to enhance their overall experience. with regular customers.
- Operated POS system to accurately place orders, manage bills, and efficiently handle complimentary items.
Education
Certificate III - Commercial Cookery
Skills
Front-of-House Operations
Customer service
Food Safety and Quality
Menu Planning
Food Presentation
Inventory Management
Effective time management
Multitasking proficiency
Administration reporting
Team collaboration
Collaborative relationships
Coaching and motivation
Staff Management
Safety Compliance
Safety Compliance
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Host
Fairfield RSL Club
07.2026 - CurrentRead More
Assistant Store Manager
Starbucks QVB
11.2023 - 06.2026Read More
Cook
Little Bean Cafe
04.2022 - 11.2023Read More
Manager
Burgers Anonymous Sydenham
05.2018 - 04.2022Read More
Patient Services Assistant
Silverwater Correctional Centre
10.2017 - 03.2018Read More
Wait Staff Member
Hai Yen Noodles House
09.2011 - 12.2015Read More
Tafe Ultimo
Certificate III from Commercial Cookery
Read More