Huycheng Lim
Melbourne,VIC
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of the position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
All Rounder, Waiter/Restaurant Waitress
90 Seconds
2022.08 - 2022.12
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Processed orders and sent to kitchen employees for preparation.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Used cash registers and credit card machines to cash out customers.
- Met with chef to review daily specials and menu changes.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
All Rounder Waiter/Waitress
Claypot Babarsossa
2022.02 - 2022.08
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Applied effective time management techniques to meet tight deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Greeted new customers, discussed specials, and took drink orders.
Education
Bachelor of Business - Accounting And Finance
Swinburne University of Technology
Melbourne, VIC06.2024
Skills
- POS Processing
- Restaurant Operation
- Billing and Payment Processing
- Collaborative Relationships
- Cleaning and Sanitizing
- Money Handling
- Opening and Closing Procedures
- Table Monitoring and Turnover
- Dining Room Cleaning and Upkeep
- Customer Service and Rapport
Hobbies
- Listen to music
- Sightseeing
- Sports (Badminton, Running)
Timeline
All Rounder, Waiter/Restaurant Waitress
90 Seconds
2022.08 - 2022.12
All Rounder Waiter/Waitress
Claypot Babarsossa
2022.02 - 2022.08
Bachelor of Business - Accounting And Finance
Swinburne University of Technology
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