Huy Duc Luu
6/8 Prospect Road, Fitzroy,SA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
12
12
years of professional experience
Work History
Co-owner/Chef
Beifang Restaurant
08.2016 - 05.2024
- Demonstrated Skills:
- Inventory Control: ensuring all items are carefully labelled, up to date and stored correctly.
- Supplies Arrangement: putting new supply orders, ensuring prompt delivery as well as price negotiation.
- Menu Designing: demonstrating new ideas in the menu based on seasonal availability of supplies.
- Tasks and Roles Allocation: arranging employees to certain roles as the result of having understanding of their work capability.
- Hygiene Control: Having clear understanding as well as regular surveillance to ensure the highest level of hygiene within the restaurant.
- Health and Safety: having understanding health and safety procedures as well as the ability to cope with certain unexpected events.
- Restaurant Promotion: designing promotion plan for restaurant development.
- Fundamental Culinary: the skill involves food processing, presenting and quality control.
- Employee Development: assisting entry level employees with fundamental cooking, kitchen understanding sessions.
Restaurant Attendant
Pho SA
03.2012 - 06.2015
- Demonstrated Skills:
- Attaining guest enquiry: taking guest orders, ensuring correct information and deliver it to kitchen.
- Product knowledge: having understanding of menu to detail in order to enhance product promotion.
- Fundametal service: it involves three plates carry, tray carry and service preparation.
- Restaurant hosting: greeting and directing guest to prefered seat.
- Payment handling: being able to proceed guest payment with either cash or eftpos payment.
- Operating procedures: being able to understand and demonstrate restaurant opening and closing procedures.
- Guest assistance: assisting guests with minor issues to ensure maximum satisfaction.
- Teamwork: the abilitity to cooperate with others for successful service.
- Communication: having clear communication with other personnels in restaurant operation.
- Guest interaction: demonstrating a sense of care for customers through interraction and attention to details.
- Guest anticipation: making an attempt to understand guests' potential enquiries for creating memorable experience.
Education
High School Diploma -
Woodville High School
Woodville, SA12.2012
Skills
- Policy and procedure implementation
- Recruiting and training
- Staffing
- Budget Development
- Business Growth
- Systems Management
- Inventory Management
- Strategic Planning
- Small business operations
- Marketing expertise
- Performance Analysis
Secondaryeducation
2012, Woodville High School, 11 Actil Ave, St Clair, SA, 5011
Relevanttraining
- Fundamental Bar Service - South Australia
- Responsible Service of Alcohol (RSA) – South Australia
Workrelatedskills
Vietnamese, English – Advanced, MS Word, Excel, Email, Internet, Hospitality industry has been an interesting area for me to explore because it involves creating memorial experience having interpersonal interaction as well as having a sense of care for others. in addition, being in hospitality industry also assist me with having cultural awareness in the era of globalization. I believe being a part of this greatness, it will enhance my guest anticipation skill with attention to detail along with high level of teamwork and interpersonal communication. all of the above will contribute to success of my careers as a customer service personnel.
Personal Information
Nationality: Australian
References
- Lieu Tran, Co-owner, SA Pho, 42 Curie st, Adelaide, SA, 5000, 0414 739 361
- Julian Chris Chiu, Co-owner, Bei-Fang Restaurant, 387 Magill Road, St Morris, SA, 5068, 0416 842 120, kwaku.jchiu@gmail.com
Languages
Vietnamese
Full Professional
English
Professional Working
Timeline
Co-owner/Chef
Beifang Restaurant
08.2016 - 05.2024
Restaurant Attendant
Pho SA
03.2012 - 06.2015
High School Diploma -
Woodville High School
Similar Profiles
EVERISTO T.B BENZAEVERISTO T.B BENZA
Load & Haul Engineer at Beifang Mining Services - Rossing Uranium MineLoad & Haul Engineer at Beifang Mining Services - Rossing Uranium Mine
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Christopher Lill-WashingtonChristopher Lill-Washington
Social Media Coordinator at Wild Olive Restaurant & Lupara RestaurantSocial Media Coordinator at Wild Olive Restaurant & Lupara Restaurant