Huyen Trang Lam

- Assisting elderly residents with their activities of daily
living and
- Participate in patient care planning and tailoring their care to their specific overall health needs
- Assist patients in sub-acute and rehabilitation care
- Checking patient’s vital signs and reporting abnormalities
- Partake in preoperative and post operative assessment and care for
patients requiring surgery

- Assisting elderly residents with their activities of daily living and - Participate in patient care planning and tailoring their care to their specific overall health needs - Assist patients in sub-acute and rehabilitation care - Checking patient’s vital signs and reporting abnormalities - Partake in preoperative and post operative assessment and care for patients requiring surgery

• Developed strong cooperative relationships with coworkers and managers.
• Operated register to process payments and collect cash payment for order totals.
• Learned all required tasks quickly to maximize performance.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Providing direct, face to face customer service
• Handling food and beverages hygienically and to OH&S standards
• Working in a fast paced and demanding environment
• Serving customers, taking orders and transaction processing
• Keeping a tidy and hygienic dining environment for customers

• Providing direct, face to face customer service
• Handling food and beverages hygienically and to OH&S standards
• Working in a fast paced and demanding environment
  Serving customers, taking orders and transaction processing
• Keeping a tidy and hygienic dining environment for customers

• Conduct construction site walks to monitor works being done on site, works completed and safety checks
• Created and managed project plans, timelines and budgets
• Liaise with stakeholders regarding works on site including engineers, suppliers, project managers, contract administrators
• Perform administration tasks and manage documentation
• Drove achievement of environmental objectives and implementation of environmental management system

• Maintained and prioritized to-do-list and followed up to complete tasks on-time.
• Processing member's requests regarding the superannuation. This includes rolling over their superannuation to an external superannuation company, drawing cash from their superannuation, financial hardship enquiries
• Outbound phone servicing to answer members' enquiries and request required documents for request processing
• Liaise with internal staff to meet members' requests and requirements
• Monitor processing of request times and ensure they're fulfilled within deadline times

• Processed foreign exchange transactions from international companies in various countries including Mumbai, Hong Kong, New York and Japan
• Processing domestic Australian financial transactions from Australian companies
• Liaise with clients through emails and phone calls in accordance to each countries' business hours within appropriate timezones
• Maintained and prioritized to-do-list and followed up to complete tasks on-time.
• Created and managed project plans and timelines

- Liaise with customers and discuss their personal circumstances that had led to their loan accounts to be in arrears

- Discuss with customers' information about their credit card, personal and home loans being in arrears

- Working in collaboration with customers to determine arrangements for them to pay overdue amounts for their loans. Arrangements are suitable for customers' life circumstances

- Provide bedside hospital nursing care to assigned patients

- Participate in patient care planning

- Assist patients in sub-acute and rehabilitation care

- Checking patient’s vital signs and reporting abnormalities

- Partake in preoperative and post patient care