Huyen Trang Nguyen
FOH Staff/ Kitchen Hand
Sydney
Summary
Organized professional with experience in high volume restaurants. Hard working and willing to learn new skills. Hence, making myself easily adapt with plenty of work environments so the restaurant can work more efficient.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
FOH Staff Member
Miss Saigon Vietnamese Restaurant
03.2023 - 12.2023
- Addressed customer complaints professionally and efficiently, turning potentially negative experiences into opportunities for improvement.
- Assisted with inventory management, ordering supplies as needed to maintain adequate stock levels.
- Balanced cash registers accurately at the end of each shift, demonstrating meticulous attention to detail.
- Trained new FOH staff members on company policies and procedures.
Cashier
Best Value Supermarket
01.2023 - 06.2023
- Contributed to store success by maintaining high standards of cleanliness throughout facilities.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Used POS system to enter orders, process payments and issue receipts.
Education
Diploma of Early Childhood Education And Care - Early Childhood Education
Yorke Institute
Sydney, NSW 03.2024 - 03.2026
Skills
Phone Etiquette
Salesmanship
Order Taking
Bill computation
Ingredient Preparation
Timeline
Diploma of Early Childhood Education And Care - Early Childhood Education
Yorke Institute
03.2024 - 03.2026
FOH Staff Member
Miss Saigon Vietnamese Restaurant
03.2023 - 12.2023
Cashier
Best Value Supermarket
01.2023 - 06.2023