Summary
Overview
Work History
Education
Skills
Certification
Timeline
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HUYNH KHANH VI DAO

Fairfield,NSW

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

All Rounder ( Coffee - Bar - Kitchen )

LIVERPOOL GOLF CLUB
12.2023 - Current
  • Maintained clean and organized bar area.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
  • Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
  • Poured and prepared mixed drinks for over [Number] customers daily.
  • Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Collected dirty flatware and glassware to deliver to sanitizing station.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Checked guests' identification before serving alcoholic beverages.

All Rounder ( Coffee Shop - Bistro )

Cabra-Vale Diggers Club
03.2021 - 02.2023
  • Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
  • Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
  • Assisted in inventory management by tracking stock levels, placing orders as needed, and minimizing waste.
  • Organized special events at the coffee shop, such as open mic nights or art exhibitions, generating buzz and attracting new customers.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.

Barista

Le CourtYard Cafe
02.2018 - 01.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

High School Diploma -

Nam Ky Khoi Nghia High School
Viet Nam
08.2015

Skills

  • Barista Training
  • Health and safety compliance
  • Coffee Shop Operations
  • Customer Service
  • Patience and Empathy
  • Cleaning and sanitization
  • Order Taking
  • POS Systems
  • Cash Handling
  • Patience and composure
  • Honest and Dependable
  • Active Listening
  • Customer Relations

Certification

RSA - RCG


Timeline

All Rounder ( Coffee - Bar - Kitchen )

LIVERPOOL GOLF CLUB
12.2023 - Current

All Rounder ( Coffee Shop - Bistro )

Cabra-Vale Diggers Club
03.2021 - 02.2023

Barista

Le CourtYard Cafe
02.2018 - 01.2020

High School Diploma -

Nam Ky Khoi Nghia High School

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