Hyder Ali
Auburn
Summary
Dedicated traffic management & Incident response professional with history of meeting company utilising consistent and safe practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tow Truck Attendant
Transport For NSW
04.2024 - Current
- Actively use & communicate using digital two-way radios.
- Demonstrating a commitment to safety, health, environment & quality standards
- Conducted routine cleaning & maintenance duties on the asset.
- Assisted members of the public affected by incidents on the motorway.
- Liaising with & supporting emergency services
- Implementing traffic control measures
- Ability to stay clam under pressure
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Complete Tow Link dockets on the go.
Motorway Patroller
Ventia
05.2021 - 04.2024
- Operated tow trucks, TMA trucks, tunnel wall washers, sweepers.
- Not a stranger to shift work.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere to meet strict KPI's.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Assisted members of public and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Used coordination and planning skills to achieve results according to schedule.
- Handled concerns quickly and escalated major issues to supervisor.
Traffic Controller
D&D Traffic Management
01.2018 - 05.2021
- Assembled signs and cones to direct traffic safely through construction sites.
- Communicated with team members using hand signals and radios.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Placed cones, signs, and barrels to keep vehicles out of dangerous spaces.
- Identified most efficient methods to improve traffic flow by analyzing traffic data.
- Served as informational resource for community, answering questions about traffic ordinances and policies and addressing questions and complaints.
- Routed traffic around construction sites for worker and driver safety.
- Worked with foreman to create effective temporary traffic control schemes.
- Wrote daily shift & safety reports.
TMA Operator & Traffic Controller
Retro Traffic
03.2020 - 08.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Successfully completely 150+ shifts operating a TMA in a number of different environments & scenarios such as static closures, mobile closures, tunnel closure, emergency closure & incident response.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Ashfield Boys High School
Ashfield, NSW09.2017
Skills
- Safety conscious
- Flexible and Adaptable
- Self-Motivated
- Active Listener
- Decision-Making
- Problem-Solving
- PPE Compliance
- Teambuilding
- Excellent Communication
- Analytical and Critical Thinking
- Multitasking Abilities
- Written Communication
Certification
Currently hold a HC License, recently completed MC Driver Knowledge.
CPR / First Aid.
Tow truck license.
Traffic control tickets, TCR, IMP, PWZ.
TMA VOC.
Electric vehicle incident & emergency response.
Languages
English
Native or Bilingual
Arabic
Full Professional
Timeline
Tow Truck Attendant
Transport For NSW
04.2024 - Current
Motorway Patroller
Ventia
05.2021 - 04.2024
TMA Operator & Traffic Controller
Retro Traffic
03.2020 - 08.2020
Traffic Controller
D&D Traffic Management
01.2018 - 05.2021
High School Diploma -
Ashfield Boys High School
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