Summary
Overview
Work History
Skills
Certification
Timeline
Generic

HYEIN EOM

Perth,WA

Summary

Experienced with food and beverage service, focusing on providing high-quality guest experiences. Utilizes effective communication and multitasking to support team goals. Strong understanding of customer needs and service standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

F&B Attendant

Sushia Izakaya
05.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased overall efficiency by assisting in the preparation and presentation of food items.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Housekeeping Room Attendant

Hougoumont Hotel
03.2025 - 04.2025
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Completed 2,3 rooms per hour, averaging 10~12 per day.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors


Farm Hand

Strawberry Australia
01.2025 - 02.2025
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
  • Supported successful harvests through diligent planting, weeding, and pruning efforts.
  • Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.

Retail Sales Associate

Oliveyoung
03.2023 - 05.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Housekeeping Room Attendant

Lotte Hotel
07.2022 - 12.2022
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Responded to requests from patrons for linens and toiletries.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Contributed to team goals by exceeding individual room cleaning targets without compromising quality.

F&B Server

Lotte Hotel
07.2022 - 12.2022
  • Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
  • Adhered to strict sanitation guidelines, reducing the risk of foodborne illnesses among patrons and staff members alike.
  • Demonstrated exceptional multitasking abilities, managing multiple tables simultaneously without sacrificing service quality.
  • Contributed to increased team efficiency by effectively communicating with fellow servers and support staff.
  • Supported colleagues during peak hours by assisting with bussing tables or running food when necessary.

F&B Attendant & Kitchen Assistant

McDonald's
11.2020 - 09.2021
  • Improved team productivity by working collaboratively with colleagues to handle high-volume shifts.
  • Contributed to increased sales through upselling menu items and promoting daily specials.
  • Accommodated diverse dietary requirements of guests through careful communication with kitchen staff when relaying orders or modifications.
  • Managed cash transactions efficiently, balancing registers at the end of each shift with accuracy and attention to detail.

Skills

  • Food safety
  • Food preparation assistance
  • Hygiene and cleanliness
  • Sanitation standards
  • Cleaning bathrooms
  • Flexible scheduling
  • Allergen awareness
  • Kitchen support
  • Waste disposal
  • Sorting and washing laundry
  • Bathroom maintenance

Certification

  • RSA
  • Forklift License(LF)
  • White Card
  • Driver’s Licence WA: Class C-A, R-EA
  • Food Safety

Timeline

F&B Attendant

Sushia Izakaya
05.2025 - Current

Housekeeping Room Attendant

Hougoumont Hotel
03.2025 - 04.2025

Farm Hand

Strawberry Australia
01.2025 - 02.2025

Retail Sales Associate

Oliveyoung
03.2023 - 05.2024

Housekeeping Room Attendant

Lotte Hotel
07.2022 - 12.2022

F&B Server

Lotte Hotel
07.2022 - 12.2022

F&B Attendant & Kitchen Assistant

McDonald's
11.2020 - 09.2021

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HYEIN EOM