HYEWON KIM (HAILEY)
Melbourne,VIC
Overview
12
12
years of professional experience
Work History
Restaurant Waitress
Sinjeon
11.2023 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on a addressing customer needs and resolving concerns.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
Customer Service Officer
Wouldu Care, Medical Mobile Application
01.2022 - 10.2022
- Clarified customer issues and determined root cause of problems to resolve service complaints.
- Developed highly empathetic client relationships and Worked cooperatively with project manager and programmers.
Korean Language Teacher
Bisan Private Educational Institute
01.2018 - 08.2018
- Utilized diverse teaching strategies tailored to individual learning styles, increasing overall class engagement and comprehension for young student.
Student Ambassador
Kyungbook National University
01.2012 - 12.2012
- interviewed school members of the newsworthy and wrote press releases to promote the university
Education
Bachelor of Arts - Journalism
Kyungpook National University
Daegu, South Korea02.2016
Skills
- Open Minded
- Adaptability and Flexibility
- Positive and Friendly
- Customer Oriented
- Physically strong
PERSONAL INFORMATION
Nationality : South Korean
Sex : Female
Date of Birth : 13-Jul-1991
Marital Status : Single
Languages
Korean
Native or Bilingual
English
Full Professional
OVERSEAS EXPERIENCE
Working Holiday, 10/2022 - Now
Melbourne, Australia
Volunteer, 08/2012
Manila, Philippines
Timeline
Restaurant Waitress
Sinjeon
11.2023 - Current
Customer Service Officer
Wouldu Care, Medical Mobile Application
01.2022 - 10.2022
Korean Language Teacher
Bisan Private Educational Institute
01.2018 - 08.2018
Student Ambassador
Kyungbook National University
01.2012 - 12.2012
Bachelor of Arts - Journalism
Kyungpook National University
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