Hyewon Lee
Bellevue Hill
Summary
Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Strong attention to detail and systematic approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Representative Manager
KT
07.2020 - 03.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Implemented systems and procedures to increase sales.
- Facilitated business by implementing practical networking techniques.
Assistant Project Manager
Yokogawa Electric
04.2019 - 04.2020
- Developed and maintained project documentation for reliable records.
- Generated weekly and monthly status reports for helpful progress tracking.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Partnered with project team members to identify and quickly address problems.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Facilitated workshops to collect project requirements and user feedback.
Clerical Office Assistant
Daeyang Law Firm
08.2018 - 02.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Verified accuracy of data entered into system to produce error-free reports.
- Scanned documents and saved in database to keep records of essential organizational information.
- Used computer software to store and retrieve data.
- Followed data entry protocols, rules and regulations.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
Bachelor - English Literature
Sunkyul University
Anyang, South Korea02.2019
Skills
- Account and Territory Management
- Customer Service and Assistance
- Cross-Cultural Sales
- Retail Effectiveness
- Customer Consultations
- Database Record Keeping
- Advanced Excel Spreadsheet Functions
- Data Entry Accuracy
- Data Review and Verification
Languages
Korean
Native or Bilingual
English
Full Professional
Timeline
Sales Representative Manager
KT
07.2020 - 03.2023
Assistant Project Manager
Yokogawa Electric
04.2019 - 04.2020
Clerical Office Assistant
Daeyang Law Firm
08.2018 - 02.2019
Bachelor - English Literature
Sunkyul University
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