HYOMI JEON

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Increased room availability by managing time wisely and completing tasks within designated deadlines.

many more than 20 phone calls a day to resolve complaints.

• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Maintained professional demeanour by staying calm when addressing unhappy or angry customers.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Established positive relationships with customers and other staff members.
• Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
• Optimized inventory management, reducing waste and ensuring availability of key supplies.
• Even when i met more than 300 people, always cheerful

• Handled equipment, chemicals, and materials properly and with caution.
• Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
• Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
• Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.