HYUNA KIM
Queens Park,WA
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Focused on being productive and safety-minded at all times. Efficient in taking on any job and completing high-quality work. Passionate about promoting lasting customer satisfaction by delivering quality service and support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Production Worker
ELITE LINEN PTY LTD, WA, Australia
08.2023 - 01.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
Hotel Front Desk Receptionist
Skybay Hotel, Gyeongpo, SOUTH KOREA
02.2022 - 08.2023
- Worked flexible hours across night, weekend and holiday shifts.
- Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
- Maintained an organized front desk area that contributed to smooth operations and professional appearance.
- Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
- Utilized strong communication skills to effectively relay important information between staff members and management teams.
- Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
- Assisted management in reviewing operational procedures periodically, suggesting improvements when needed.
Food Production Worker
La Casa Del Formaggio, SA, Australia
05.2021 - 12.2021
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Maintained consistent product quality by conducting regular taste tests throughout the various stages of production.
- Supported overall facility cleanliness through adherence to strict cleaning schedules.
- Worked in production to improve efficiency.
- Stored food properly by adhering to food safety policies and procedures.
- Assembled and packaged food items securely to meet company standards.
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Monitored food production and quality control to achieve agreed standards.
- Recorded food production data to enable performance monitoring.
Production Worker
BIADA POULTURYADELAIDE, SA, Australia
09.2020 - 05.2021
- Worked well in a team setting, providing support and guidance.
- Enhanced product quality through consistent compliance with hygiene and sanitation regulations.
- Supported team members in achieving daily production targets by collaborating effectively and sharing best practices.
- Contributed to a positive work environment by maintaining clear communication channels and promoting teamwork among colleagues.
- Maintained high standards for product presentation by consistently following company guidelines for packaging and labeling procedures.
- Wrapped meat produce to maintain quality, freshness and condition.
- Operated food production equipment safely and responsibly for quality output.
- Directed food production, food safety and food quality according to policies, procedures, laws and department requirements.
Food and Beverage Service Occupation
K-pub, SA, Australia
11.2019 - 08.2020
- Enhanced customer satisfaction by providing prompt and attentive food and beverage service.
- Maintained a clean and organized dining area, ensuring a pleasant atmosphere for guests.
- Assisted in menu development for optimal guest experience and increased sales.
- Developed strong relationships with customers, leading to repeat business and positive word-of-mouth referrals.
- Reduced wait times by efficiently managing multiple tables and prioritizing tasks effectively.
Retail Sales Associate
ETUDE, AMOREPACIFIC GROUP, BUSAN, SOUTH KOREA
04.2018 - 11.2019
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
Clothing Sales Associate
Tommy Hilfiger Store
02.2017 - 03.2018
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of performance.
- Increased customer satisfaction by providing exceptional service and assistance with clothing selections.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Greeted customers, identified needs and provided product advice.
- Maintained organized store environment to foster pleasant shopping experiences.
- Cleaned, closed, and secured store at end of shift.
- Developed promotional strategies to increase store sales and meet monthly sales targets.
Education
Bachelor Of Law - Department of Law And Political Diplomacy
Kyungsung University
309, Suyeong-ro, Nam-gu, Busan, South Korea02.2022
Skills
- Interpersonal Communication
- Flexible and Adaptable
- MS Office
- Attention to Detail
- Cultural Awareness
- Excellent Communication
- Recordkeeping
- Customer Relations
Languages
Korean
Native or Bilingual
Timeline
Production Worker
ELITE LINEN PTY LTD, WA, Australia
08.2023 - 01.2024
Hotel Front Desk Receptionist
Skybay Hotel, Gyeongpo, SOUTH KOREA
02.2022 - 08.2023
Food Production Worker
La Casa Del Formaggio, SA, Australia
05.2021 - 12.2021
Production Worker
BIADA POULTURYADELAIDE, SA, Australia
09.2020 - 05.2021
Food and Beverage Service Occupation
K-pub, SA, Australia
11.2019 - 08.2020
Retail Sales Associate
ETUDE, AMOREPACIFIC GROUP, BUSAN, SOUTH KOREA
04.2018 - 11.2019
Clothing Sales Associate
Tommy Hilfiger Store
02.2017 - 03.2018
Bachelor Of Law - Department of Law And Political Diplomacy
Kyungsung University
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