Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cleaner Supervisor
Masters
Sydney
10.2019 - 07.2024
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Emptied wastebaskets and replaced liners.
Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Maintained cleaning equipment and materials in a safe and sanitary working condition.
Transported trash bags to designated disposal areas.
Washed windows both inside and outside of the facility.
Scrubbed walls to remove scuff marks or stains.
Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Replaced air filters on heating and ventilation systems as needed.
Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
Inspected rooms for cleanliness prior to guest arrival.
Responded promptly to all customer complaints regarding cleanliness issues.
Painter Apprentice
KTP&R
09.2018 - 09.2019
Prepared surfaces by washing, scraping, sanding and patching holes;.
Applied primers and sealers to prepare new surfaces for painting;.
Applied paint with brushes, rollers, spray guns or other equipment;.
Cleaned up job sites after completion of projects;.
Inspected painted surfaces for defects such as cracking, blistering or fading;.
Used ladders and scaffolds to reach high walls and ceilings;.
Sanded woodwork prior to staining or painting;.
Selected appropriate paint colors based on customer preferences;.
Performed minor repairs such as caulking windowsills before painting them ;.
Protected furniture from dust generated during preparation of walls ;.
Ensured proper ventilation while using solvents or oil-based paints ;.
Wore protective clothing such as masks, respirators and gloves.
Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
Used power and hand tools safely and effectively.
Cleaned and properly stored paint equipment and supplies at end of each workday.
Cleaned and smoothed surfaces prior to painting.
Retail Sales Associate
Zara
Sydney
06.2018 - 08.2018
Assisted customers with finding the right product for their needs.
Provided product information and answered customer questions.
Demonstrated knowledge of store products and services.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Greeted customers upon entering the store and provided assistance.
Stocked shelves with merchandise according to company standards.
Organized displays to attract customers and promote sales.
Tracked inventory levels throughout the day and restocked items as needed.
Processed returned merchandise according to company policies.
Completed transactions in an efficient manner while providing excellent customer service.
Handled customer complaints in a professional manner.
Trainer Trainee
HPA Training
05.2018 - 05.2018
Assisted in the development of training materials and resources.
Organized and maintained learning records, documents, and databases.
Provided administrative support to trainers during class sessions.
Created surveys and questionnaires for learners to complete post-training assessment.
Maintained a clean and organized classroom environment before and after each session.
Ensured that all necessary supplies were available for each class session.
Table Games Dealer
Star city
02.2018 - 04.2018
Dealt table game such as Roulette professionally and accurately.
Provided friendly customer service to guests at the casino table games area.
Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
Cashed in chips for players who wished to leave the table game area.
Collected losing bets and paid out winnings promptly and accurately.
Ensured all gaming equipment was in working order before beginning a shift.
Monitored patrons for signs of cheating or disruptive behavior.
Adhered to established policies and procedures while dealing at tables.
Answered questions from patrons regarding house rules or gaming regulations.
Cafe Worker
Chefs Palette
11.2017 - 01.2018
Greeted customers upon arrival and provided assistance with menu selections.
Received payment from customers, processed credit card transactions, and issued change or receipts.
Cleaned tables in the dining area before and after customer seating.
Stocked service areas with napkins, utensils, condiments, and other supplies.
Managed cash register operations efficiently and accurately.
Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
Restocked shelves with merchandise throughout the day as needed.
Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
Communicated effectively with kitchen staff regarding order accuracy and delivery times.
Ensured that all food items were prepared according to established recipes and standards.
Inspected equipment regularly to identify maintenance needs or malfunctions.
Making cold drinks
Displaying cakes and breads
Retail Store Manager
Seoul Tech
Yongsan, Seoul
11.2014 - 08.2017
Developed and maintained store policies and procedures.
Monitored store performance metrics, including sales, profitability and customer service ratings.
Coordinated stock replenishment processes as needed based on sales trends.
Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Handled cash register transactions accurately while providing excellent customer service.
Organized new stock for floor placement.
Updated and maintained store signage and displays.
Overseas Sales Associate
MIOTTICA Pty.Ltd
Ilsan, Gyeonggi-do
07.2014 - 10.2014
Maintained relationships with existing clients in order to ensure repeat business opportunities.
Organized promotional events to introduce products and services to potential customers.
Created product presentations for prospective customers abroad.
Developed marketing materials such as brochures, flyers, and catalogs for international distribution.
B2B sales
Arranging overseas shipping deliveries using DHL and Fedex
Education
High School Diploma -
Concord High School
02-2011
Bachelor of Music -
Western Sydney University
Penrith, NSW
Skills
Quality Assurance
Chemical Handling
Customer Service
Health and safety compliance
Interior and exterior cleaning
Cleaning and sanitizing
Certification
Nsw full driver license
Nsw Rsa license
Languages
English
Professional
Korean
Native/ Bilingual
Timeline
Cleaner Supervisor
Masters
10.2019 - 07.2024
Painter Apprentice
KTP&R
09.2018 - 09.2019
Retail Sales Associate
Zara
06.2018 - 08.2018
Trainer Trainee
HPA Training
05.2018 - 05.2018
Table Games Dealer
Star city
02.2018 - 04.2018
Cafe Worker
Chefs Palette
11.2017 - 01.2018
Retail Store Manager
Seoul Tech
11.2014 - 08.2017
Overseas Sales Associate
MIOTTICA Pty.Ltd
07.2014 - 10.2014
High School Diploma -
Concord High School
Bachelor of Music -
Western Sydney University
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