I-Hsin Hsieh
Brisbane,QLD
Summary
Eager and motivated professional with foundational skills in data management and analysis, seeking to apply abilities in an entry-level position within the supply chain or data analysis sectors. Brings hands-on experience in customer service and sales assistance, coupled with a strong educational background in supply chain management and information systems. Proficient in SQL, Power BI, and Tableau, aiming to contribute to and grow within a dynamic company.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
International Sales Assistant
President Packaging Ind. Crop.
Tainan City, Taiwan
02.2022 - 04.2023
- Assisted customers with product design decisions, answered product-related questions, and provided advice.
- Facilitated third-country product imports for customers.
- Managed payment processing and receivables collection.
- Answered customer inquiries regarding product features, pricing, and availability.
- Utilised analytics to refine sales strategies based on trend analysis.
- Updated and maintained databases with current information.
Sales Assistant
Chian-Yie Industrial Co., Ltd.
Tainan City, Taiwan
11.2020 - 01.2022
- Processed orders accurately and efficiently using an ERP system.
- Responded to inquiries about product features, pricing, and availability.
- Answered incoming telephone calls to provide store, products and services information.
Intern
EVA Air Jakarta Office
Jakarta, Indonesia
06.2019 - 07.2019
- Reviewed and amended customers' booking information.
- Learned knowledge of airlines and air cargo.
- Improved communication skills with colleagues.
Education
MBA - Supply Chain Management & Information System
University of Queensland
Brisbane, QLD07-2025
BBA - International Business
Feng Chia University
Taichung City, Taiwan07-2020
Skills
- SQL
- Power BI
- Tableau
- Visual Studio
- Unified Modeling Language (UML)
- Python
- MS office
- Data Analysis
- Customer Service
- Problem Solving
Certification
- MITx MicroMasters Credentials in Supply Chain Management
- IAB Digital Marketing and Media Foundations Certification
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
International Sales Assistant
President Packaging Ind. Crop.
02.2022 - 04.2023
Sales Assistant
Chian-Yie Industrial Co., Ltd.
11.2020 - 01.2022
Intern
EVA Air Jakarta Office
06.2019 - 07.2019
MBA - Supply Chain Management & Information System
University of Queensland
BBA - International Business
Feng Chia University
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