Iain McKitrick
Clayfield,QLD
Summary
Dynamic Account Manager with a proven track record in achieving sales targets and fostering strong client relationships. Expertise in leading teams, motivating staff, and executing disciplined strategies for growth.
Overview
12
12
years of professional experience
Work History
Account Manager
Brisbane Bearings & Industrial Supplies
Hemmant, QLD
02.2019 - 09.2025
- Managed sales team to achieve quarterly targets and maintain client relationships.
- Collaborated with suppliers to negotiate pricing and optimize inventory levels.
- Fostered a positive team culture through motivation and recognition initiatives.
- Managed daily operations of sales department, including supervision of staff members.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Resolved customer complaints regarding sales and service.
Branch Manager
Motion (Formerly CBC)
Eagle Farm, QLD
02.2014 - 02.2019
- Led and trained staff on customer service best practices.
- Developed branch budgets and monitored financial performance.
- Implemented new processes to improve operational efficiency.
- Ensured compliance with company policies and industry regulations.
- Collaborated with upper management on strategic planning efforts.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Created reports summarizing operational performance metrics for senior management review.
- Established strong working relationships with external partners such as vendors and suppliers.
- Supported outside sales force in servicing and obtaining new business.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
Education
Diploma -
Certificate 4 - Business Management
07-2010
High School Diploma -
Dakabin State High School
Brisbane, QLD11-1992
Skills
- Strong verbal and written communication
- Strategic thinker
- Engaged team leadership
- Effective relationship building
- Achievement-oriented
- Disciplined execution
References
References available upon request.
Affiliations
Family
Timeline
Account Manager
Brisbane Bearings & Industrial Supplies
02.2019 - 09.2025
Branch Manager
Motion (Formerly CBC)
02.2014 - 02.2019
Diploma -
Certificate 4 - Business Management
High School Diploma -
Dakabin State High School