Iain Papantonio

MAIN DUTIES

• Head of safety, documentation and training to ensure compliance.
• Build and maintain budgeting and forecasting models to ensure visibility on business performance and upcoming liabilities.
• Liasing and negotiating with international suppliers and organising shipments of products in to Australia using 3rd party carriers.
• End to end recruitment of all staff in all areas, creating and managing onboarding processes.
• Review of all jobs to ensure inventory and labour is accurately costed to jobs and all gross profit margins are within business expectations prior to invoicing.
• Manage the service intervals and upkeep of all equipment and vehicles within the business so they are safe and compliant..
• Build out and manage daily schedules of all staff to limit downtime and maximise output.
• Manage all freight requirements from parcel deliveries to semi trailer loads of fabricated items and oversized goods.
• Manage all data in and out of service software from inventory set up and pricing, set up of new assets and company plant.
• Workshop and inventory management
• Invoicing.

KEY ACHIEVEMENTS

• Pivotal in growing revenue for financial year 23-24 120%, from $2,100,000 to $4,600,000 ending this financial year.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
• Improved operational efficiency by streamlining processes and implementing cost-saving measures.
• Reduced turnaround time for project completion through effective resource allocation and team management.

MAIN DUTIES

• Safety first focus championing promotion of health and safety across the fulfillment centre, working with the WHS team to plan, implement and execute safety outcomes according to safety KPIs.
• Trained and developed 8 new line managers, leading a team of 300+ staff to deliver industry best customer fulfilment.
• Labour resource planning across five functions running 24/7 to achieve on average 60,000 weekly customer orders while forward planning to meet dynamic sales through differing promotional activities.
• Project management on any CAPEX infrastructure projects while managing daily OPEX within expected budgets.
• Manage multi-site operations utilizing 3PL partners for storage and delivery, managing all costs associated with storage and freight to meet expected budgets.
• Oversee all documentation of SOPs and training modules with final sign off on processes ensuring an employee safety approach without impacting customer experience.
• Ensured all training and change management procedures were in place and followed with regular quality assurance reviews carried out.
• Managing chain of responsibility documentation for outbound shipments.
• Creation and review of data sources, dashboards and reports required to achieve business KPIs and objectives.
• Fostered a continuous improvement culture to always think about ‘what can we do’ rather than ‘this is how we have always done this’ attitude.
• Managed all 3rd party relationships from MHE, labour providers, 3PLs and pallet contractors from RFQ to weekly invoice review.
• Worked cross functionally to manage workers compensation cases, employee disciplinary reviews and other employee management processes.

KEY ACHIEVEMENTS

• Implementation and set up of processes for multisite storage, eliminating safety issues of over capacity and loss costs through wasted movements.
• Reviewed and cut outbound operational head count by 5% by utilizing time in motion studies to organise better flow in key work areas – a saving of circa $350,000 per year on labour.
• Increased inbound put away efficiency by 300% by changing the putaway process.

MAIN DUTIES

• Managing and facilitating every SKUs movements throughout the DC. This included set up of products within the WMS, zone allocation, pick faces based on sales forecasting and pick optimisation.
• Managing all cycle counting processes and teams.
• Minimising all stock loss through analysis and investigation of theft, inefficient warehouse practices and other issues such as damages.
• Staff management and mentoring – managing 8 full time inventory specialists across 3 different shifts (24 hours of inventory operations).
• Fundamental in building and implementing standard operating procedures in all aspects of the warehouse operation.
• Interstate fulfillment of stock from the Sydney distribution centre to other Pet Circle fulfillment centres around Australia – through linehaul and container packing.
• Managing international incoming containers through Pet Circle’s third party freight forwarders.

KEY ACHIEVEMENTS

• Reducing cycle counting from 16 weeks to 10 weeks through better planning and KPIs.
• Initiated, planned and executed roll out of 12,000 infrastructure labels, systems and process for new RF scanning – scan to pick process.
• Reduced missing items $ amount within the Sydney warehouse from $220,000 across 11,000 SKUs in July 2020 to a week on week average of $25,000 – avg number of SKUs missing from 1100 down to 300 (8% of SKUs down to 2% of SKUs).
• Managed major growth project from planning and procuring racking specialists to fit out, and facilitate increase in SKU count by 3000 SKUs or 30%.
• Managed stock rotation and the expiry process of high volume SKUs – minimizing expired written off product by 60%.

MAIN DUTIES

• Manage all outbound and inbound operations and inbound functions from picking, dispatch and logistics receipt of goods, putaway and replenishment
• Managed inbound international container scheduling, unloading and storage functions.
• Managing up to 150 staff throughout all warehouse functions on the AM shift, inbound and outbound. This included managing and developing 5 supervisors to lead the shift
• Managing labour costs to budget across multiple functions while meeting dynamic daily customer demand through aggregate demand planning practices.
• Managing external vendor relationships and contracts from SLAs and pricing of manual handling equipment, chep and loscam accounts and rubbish and recycling expectations.
• Working with staff promoting cross functional collaboration, building redundancy for any changes in customer demand or unplanned staffing issues.

KEY ACHIEVEMENTS

• Using analytics to build forecasting techniques to enable forward dated replenishment of items to proactively fulfill dynamic customer demand.
• Built an entire AM team in both outbound and inbound functions due to a warehouse relocation. This meant training new hires, procuring short term labour hire, writing and implementing standard operator procedures and managing staff up to and beyond KPIs within 4 weeks of moving.
• Pivotal role in moving warehouses from a 6,000sqm warehouse to 21,000sqm.
• Changing pallet vendors to a 3rd party pallet company and saving Pet Circle in yearly direct costs.

My time at Samuel Smith and Son Pty Ltd varied from storeman, dispatch clerk and ultimately ended in state inventory manager.

These varied roles built my foundation for distribution, supply chain and logistics across a number of areas including; picking, packing, truck loading and weight distribution, importing international stock, inventory management, stocktakes and cycle counts.