Ian Bucknall

• Managed multiple concurrent projects while prioritizing tasks based on urgency levels ensuring timely delivery and customer satisfaction.
• Delivered high-quality workmanship while meeting strict deadlines for both routine maintenance tasks and emergency repairs.
• Served as a reliable point-of-contact for clients during the entire project lifecycle from consultation to post-installation follow-ups ensuring customer satisfaction at every stage.
• Elevated team performance through consistent collaboration on large-scale projects, sharing expertise and resources as needed.
• Streamlined project completion with effective time management and coordination with other technicians.
• Developed detailed proposals that outlined project scope, timeline, materials required, and estimated costs to effectively communicate expectations to clients.
• Enhanced workplace safety by adhering to industry best practices and following company protocols.
• Increased client retention through exceptional communication skills, explaining complex issues in a clear and concise manner.
• Reduced callbacks for repairs by performing thorough diagnostics and implementing long-lasting fixes.
• Troubleshot diverse plumbing problems to accurately diagnose the root cause before commencing repairs.
• Maximized productivity by maintaining an organized inventory of tools, equipment, and supplies.
• Installed, repaired and maintained water, gas and sewer systems.
• Mastered and adhered to plumbing codes, installation requirements and governmental regulations.

Ran myself financialy doing contract work on several large sites with my father as a licensed plumber also employed doing all aspects of plumbing work

• Repaired plumbing systems, components, and equipment.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Installed new piping systems in various types of buildings following local building codes and regulations.
• Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
• Measured, threaded, and cut materials to correct angles.
• Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
• Selected type and size of piping required for each project.
• Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
• Mentored junior plumbers, sharing industry expertise to improve overall team performance.
• Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
• Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Complied with state plumbing codes throughout duration of each project.
• Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
• Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
• Offered guidance and training to junior team members.
• Inspected sewers and piping systems to assess quality and condition.
• Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
• Eliminated risks by correctly identifying potential safety hazards.
• Filled pipe systems with water and air to determine location of leaks.
• Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
• Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
• Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
• Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
• Read blueprints to determine appropriate materials and procedures for each project.
• Enhanced team productivity with effective communication and collaboration during complex projects.
• Increased client retention, providing exceptional customer service through timely project completion.
• Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
• Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
• Completed projects within budget constraints by accurately estimating material costs and labor hours.
• Reduced water waste for clients by installing eco-friendly fixtures and appliances.
• Achieved faster project turnaround times by effectively prioritizing tasks based on urgency and complexity level of the job at hand.
• Reviewed blueprints and project specifications to determine correct plumbing solutions.
• Developed long-lasting relationships with suppliers, securing favorable pricing on materials for the company''s benefit.
• Interpreted blueprints to determine locations, quantities, and sizes of materials required.
• Cut openings in structures to accommodate pipes and pipe fittings with [Tool] and [Tool].
• Assisted with repairs to steam, drainage, and sewer lines.
• Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
• Planned pipe system layout, installation and repair according to specifications.
• Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
• Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
• Used clamps and brackets to attach pipes to walls, structures and fixtures.
• Cut and drilled holes in walls to permit passage of pipes.
• Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
• Fabricated piping pieces and components in line with design specifications for each system.
• Prepared budgets and estimated costs for potential work on piping systems.
• Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.

• Drilled and cut holes in walls and floors to accommodate passage of pipes.
• Repaired sinks, dishwashers and other domestic appliances, removing clogs, and cleaning pipes.
• Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
• Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
• Performed basic and semi-skilled work under supervision and instruction from lead plumber.
• Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
• Listened to instructions from journeyman plumber, gaining valuable onsite job training.
• Organized and moved materials from truck to job site to support project requirements.
• Unclogged sinks and toilets for customers using tools and drain cleaners.
• Filled plumbing fixtures and pipes with water or air to detect and locate leaks.
• Inspected pipes and piping systems to assess quality and condition.
• Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
• Performed preventive maintenance on plumbing systems to detect leaks and slow drains.
• Hung steel supports from ceiling joists to securely hold pipes in place.
• Installed underground storm, sanitary sewer, irrigation systems and water piping systems.
• Studied building plans and inspected structures to assess material and equipment needs.
• Met customer service expectations through problem resolution, daily communication and follow-up, boosting customer service scores [Number]%.
• Tested for leaks in new and repaired systems to verify functional and safe working condition.
• Safely handled tools and equipment in large-scale projects.
• Responded to emergency situations to resolve immediate safety concerns.
• Performed rough-ins, repairing, or replacing fixtures and water heaters and located or removed leaking or broken pipes.
• Measured, cut and assembled new pipe and placed assembled pipe in hangers or other supports.
• Requested equipment and supplies to maintain inventory and availability of required items.
• Selected type and size of piping required for each project.
• Ran stainless, aluminum, steel and PVC piping.
• Installed valves, hangers, supports, and flanges inside piping systems.
• Independently worked on projects, while offering process coordination and cooperation with other teams.
• Obtained precise results by performing accurate hydrotesting.
• Inspected structures to avoid any obstruction and delays throughout project.
• Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.