Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Ian Cole

Millgrove,VIC

Summary

Dynamic Pest Control Specialist with Bird Proof Solar, skilled in eco-friendly treatments and customer relationship management. Proven track record in developing effective pest management plans and training employees on safety protocols. Adaptable and dedicated, I excel in problem-solving and maintaining accurate records, ensuring high-quality service delivery and client satisfaction.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Pest Control Specialist

Bird Proof Solar
MELBOURNE, VIC
11.2021 - 07.2025
  • Inspected residential and commercial properties for pest infestations.
  • Developed and implemented effective pest management plans.
  • Applied eco-friendly treatments for pest control solutions.
  • Collaborated with team members to enhance service delivery.
  • Maintained accurate records of treatments and inspections.
  • Resolved customer inquiries with professional communication skills.
  • Monitored traps used to detect the presence of rodents or other pests.
  • Trained new employees on safety protocols and procedures.
  • Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
  • Followed safety procedures when handling materials and discarding waste.
  • Instructed homeowners on how to reduce future pest problems through good housekeeping practices.
  • Performed follow-up visits to ensure that treatments were effective and pests had been eliminated.
  • Repaired structural damage caused by rodents or other pests using materials such as wood putty, caulking compounds, screens.
  • Assessed the environmental impact of proposed treatment methods before performing services.
  • Prepared reports summarizing activities conducted during each service call.
  • Stocked vehicles with supplies needed for daily operations prior to leaving office location.
  • Developed integrated pest management plans for customers, including sanitation, habitat modification, and pesticide application.
  • Removed dead animals from homes or businesses when necessary.
  • Set mechanical traps, baits, and glue boards to remove pests from interior areas.
  • Identified pest issues, placed traps and bait and removed dead pests after extermination.
  • Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.

Residential Roofer

Self Employed
MELBOURNE, VIC
11.2017 - 11.2021
  • Installed roofing materials on residential homes following safety protocols.
  • Inspected roofs for damage and recommended necessary repairs to homeowners.
  • Collaborated with team members to ensure efficient project completion.
  • Utilized hand tools and equipment for precise roofing applications.
  • Maintained clean job sites to promote safety and organization.
  • Trained new workers on roofing techniques and safety practices.
  • Communicated with clients to address concerns and provide project updates.
  • Followed building codes and regulations during roofing installations and repairs.
  • Removed old shingles and tiles from roofs prior to installation of new material.
  • Kept worksites clean by removing debris regularly throughout the duration of a project.
  • Inspected finished work to ensure quality standards were met before leaving job sites.
  • Loaded and unloaded building materials from trucks onto roofs with the help of hoists or ladders.
  • Conducted regular maintenance checks on equipment used in roofing projects.
  • Cut roofing materials to specified sizes using hand tools such as hammers, saws and knives.
  • Repaired leaks in roofs using waterproof sealants.
  • Installed and replaced shingles, tiles, metal panels, flashings, gutters and downspouts.
  • Performed roof inspections, identified and documented damage, and recommended repair or replacement solutions.
  • Followed local building codes while installing new roofs or repairing existing ones.
  • Provided customers with detailed estimates outlining cost of labor and materials.
  • Responded quickly to customer inquiries about product availability or pricing.
  • Ensured that safety protocols were followed during each job site visit.
  • Maintained accurate records of all completed jobs for future reference.
  • Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
  • Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
  • Applied plastic coatings and membranes, fiberglass or felt over sloped roofs to prepare for shingle installation.
  • Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Performed demanding physical work over extended periods and modeled positive attitude.

Chemical Compounder

Henkel
Kilsyth, VIC
01.2000 - 10.2017
  • Operated mixing equipment for chemical formulations and ensured proper blending.
  • Conducted quality control tests on finished products to meet specifications.
  • Maintained accurate records of production processes and material usage.
  • Collaborated with team members to improve production efficiency and safety practices.
  • Followed safety protocols to handle hazardous materials and ensure workplace safety.
  • Assisted in training new employees on proper operating procedures and equipment use.
  • Monitored inventory levels of raw materials and reported shortages promptly.
  • Cleaned and maintained equipment to ensure optimal performance during operations.
  • Analyzed samples from raw materials, monitored quality of products and troubleshot possible causes for deviations.
  • Followed safety procedures when handling materials and discarding waste.
  • Troubleshot process issues and made necessary adjustments to correct them.
  • Reviewed batch records for accuracy prior to releasing products for distribution or shipment.
  • Collected data from tests performed during production runs for use in preparing reports that document results of experiments or trials.
  • Ensured that all personnel involved in the compounding process followed good manufacturing practices.
  • Cleaned compounding equipment, enabling batches to meet quality control standards.
  • Conducted laboratory testing of samples throughout the manufacturing process to verify product specifications were met.
  • Operated various chemical-processing equipment such as mixers, reactors, evaporators and homogenizers.
  • Verified that all components used in the formulation meet required specifications before beginning the compounding process.
  • Mixed and blended raw materials in accordance with established formulas and processes.
  • Calibrated instruments used for measuring pH, viscosity, specific gravity or other properties of compounds.
  • Monitored temperatures, pressures and flows during processing operations to maintain product quality.
  • Adjusted process parameters such as temperature, pressure, flow rate or concentration levels to optimize production yields.
  • Stored hazardous chemicals in a safe manner according to OSHA standards while adhering to established guidelines regarding labeling, storage areas and disposal procedures.
  • Performed daily safety checks to ensure equipment operated according to safety protocols.
  • Provided technical support by responding promptly to inquiries from customers regarding product specifications or applications.
  • Prepared accurate documentation related to all aspects of the compounding process including SOPs, batch records and logbooks.
  • Inspected finished products visually for conformance with quality standards before packaging them for shipment.
  • Checked work areas to detect leaks and equipment malfunctions to promote safe operating conditions.
  • Operated various machinery and equipment, including forklifts to perform chemical drumming operations.
  • Interfaced with PLC control system to manage and monitor blending of raw materials into finished products.
  • Observed gauges, recording instruments and flowmeters to maintain specified conditions.
  • Tested product samples for specific gravity, chemical characteristics, pH levels, concentrations and viscosities.
  • Managed routine upkeep of equipment with basic repairs and lubrication of high-friction components.
  • Added neutralizing agents to products and pumped products through filters to remove impurities.
  • Made decisions and executed changes based on process data, quality checks and test results to keep products at target and within specifications.

Skills

  • Eco-friendly treatments
  • Safety compliance
  • Record keeping
  • Customer relationship management
  • Problem solving
  • Effective communication
  • Technical troubleshooting
  • Employee training
  • Time management
  • Quality control
  • Chemical application
  • Pest exclusion
  • Preventative measures
  • Dependable and reliable
  • Dedicated and driven
  • Adaptable
  • Equipment maintenance
  • Job site preparation
  • Chemicals handling
  • Wildlife trapping

Certification

  • White card
  • Forklift licence
  • Scissor Lift certificate
  • Boom over 11 metres
  • Working at heights
  • Working with children check
  • Valid driver licence
  • Fire warden - expired
  • First Aid - expired

References

References available upon request.

Timeline

Pest Control Specialist

Bird Proof Solar
11.2021 - 07.2025

Residential Roofer

Self Employed
11.2017 - 11.2021

Chemical Compounder

Henkel
01.2000 - 10.2017

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Ian Cole