Ian Haw
Yarrawonga,VIC
Summary
Operational Support Officer with extensive experience in optimizing operational procedures and enhancing efficiency. Proven analytical skills and a strong ability to collaborate within teams to solve complex problems. Recognized for exceptional organizational capabilities and a consistent track record of improving productivity. Committed to process improvement and adept at multitasking in dynamic environments.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Operational Support Officer
Bega
Strathmerton, VIC
06.2016 - Current
- Collaborated with management teams on projects related to process optimization initiatives.
- Assisted in the implementation of new tools or technologies designed to improve operational efficiency.
- Maintained records of all decisions taken during operations meetings.
- Assisted in the development of new processes and procedures to enhance operational efficiency.
- Performed daily administrative tasks such as data entry, filing and document management.
- Provided support to staff members with queries related to operations.
- Actively participated in regular meetings with other departments to coordinate tasks.
- Conducted research into best practices for various operational activities.
- Identified potential risks that could impact the successful completion of an operation.
- Evaluated existing processes and proposed solutions to streamline operations.
- Developed operational plans to ensure efficient delivery of services.
- Compiled reports on daily, weekly, monthly and annual operations.
- Organized training sessions for staff members on new systems or processes.
- Analyzed data from multiple sources to identify areas of improvement for operations.
- Collaborated with other departments to ensure successful completion of tasks.
- Created and maintained databases for tracking operational performance metrics.
Team Leader
Bega
Yarrawonga, VIC
10.2009 - 06.2016
- Conducted regular performance reviews to assess individual team member progress.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Established clear expectations for employees, providing guidance when needed.
- Maintained a positive work environment that promoted collaboration between team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Supervisor
JBS
Yarrawonga, VIC
03.2006 - 10.2009
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Directed and supervised team of 15 employees in daily operations.
- Collaborated with other departments to coordinate workflow processes between teams.
Landscaping Manager
Self employed
Yarrawonga, VIC
08.2000 - 03.2006
- Managed and oversaw all landscaping projects from concept to completion.
- Assigned tasks to team members and monitored their progress.
- Supervised the use of equipment such as mowers, tractors and other machinery used in landscaping operations.
- Hired qualified personnel when additional manpower was required for a particular project.
- Performed regular maintenance activities such as trimming trees, shrubs, hedges; applying fertilizers; weeding flower beds; mowing lawns.
- Coordinated with vendors to purchase necessary materials needed for each project.
- Supervised day laborers in completing large landscaping projects.
- Directed crew members completing landscaping tasks.
- Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
- Adjusted amount of water consumption using irrigation methods to prevent waste.
- Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
Sheet Metal Fabricator
Bundalong Metal Fabricators
Bundalong , VIC
01.1992 - 08.2000
- Construct parts from flat sheets of metals utilizing a variety of hand tools including hammers, punches and drills.
- Install insulation in ducts and other equipment as required.
- Check dimensions and angles between formed pieces using protractors and angle gauges.
- Operate power brakes to bend sheet metal into desired shapes.
- Inspect completed work for accuracy of fit and conformity to specifications.
- Form curved sections of sheet metal for use in manufacturing products such as tanks and silos.
- Weld components together using electric arc welding equipment or gas flame torches.
- Assemble ducts and fittings using screws, bolts, rivets, solder, caulking or welding techniques.
Education
Diploma - Leadership And Management
Tafe
Shepparton, VIC11-2021
Certificate IV - Leader And Management
Tafe
Wodonga, VIC08-2020
High School Diploma -
Dandenong High School
Dandenong, VIC12-1991
Skills
- Process optimization
- Data analysis
- Database management
- Project management
- Operational planning
- Analysis and research
- Process improvement
- Workflow optimization
- Team collaboration
- Collaboration
- Performance evaluation
- Problem solving
- Work control processes
- Problem-solving
- Experience in leadership
- Team leadership
Certification
- ABB IRC5 programming
- Lean Six Sigma: Yellow Belt
- JSA training
- Fire warden training
- Job relations training
- Work safely at heights
- Hazard analysis training
References
- Dale Bridge- Maintenance manager, Bega Strathmerton Mob. 0407302425
- Ingo Sonnenchein- Process control engineer. Mob. 0474891619
- Michael Sutton- Procon Automation. Mob. 0428302971
- Mick Boase- Plant performance specialist, Bega, Strathmerton. Mob. 0448040995
Timeline
Operational Support Officer
Bega
06.2016 - Current
Team Leader
Bega
10.2009 - 06.2016
Supervisor
JBS
03.2006 - 10.2009
Landscaping Manager
Self employed
08.2000 - 03.2006
Sheet Metal Fabricator
Bundalong Metal Fabricators
01.1992 - 08.2000
Diploma - Leadership And Management
Tafe
Certificate IV - Leader And Management
Tafe
High School Diploma -
Dandenong High School
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