IAN HOPKINSON
Brisbane East,Qld
Overview
12
12
years of professional experience
Work History
Field Sales Manager
Call A Cooler
10.2021 - Current
- Accomplished above target on new Service agreements to deliver $550k in new business in the the first year.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships. Which included training and developing new employees.
- Delivered process improvement solutions to achieve organizational objectives and key metric targets.
- Built constructive employee relationships to maintain workforce engagement, commitment and flexibility.
Technical Solar Sales Consultant
Eden Solar
09.2019 - 08.2021
- Conduct home presentation (direct sale), which included-
- FIFO work and sometimes drive in and out, looking after NSW, Victoria and SA
- Demonstrated, Bill breakdown and analysis, consumption, ROI, Solar FIT return, and size system required
- Savings versus repayment solution 95% Sold on finance and over a 4-5-year period
- Sold 121 Systems over covid times which generated $1m+ in sales
- 89% conversion to install.
Solar Energy Consultant
Tindo Solar Second avenue Mawson Lakes SA
02.2018 - 09.2019
- In Home presentation- Understand usage of the customer and size system to cover their needs, Design system and panel placement
- Quote system and present to the customer, if required organise finance
- Follow up from previous quotes and chase referrals and follow up after install
- 90% conversion from lead to sale.
Customer Experience and Sales Agent
Origin Energy Waymouth Street
01.2015 - 02.2018
- First point of contact for existing and new customer to identify issues, concerns or questions in relation to their energy requirements
- Process move in or move out, up sell for Solar, Internet and to make sure that we are looking after all of these services
- To contract these services that need to be done with compliance and within regulatory statute and best of the best customer service which I achieved multiply awards for 10/10 NPS (net promoter score) customer satisfaction for service delivered
- Top 20 sales agents from over 300
- NEED TO DO SOME WORK ON………………………………………………………………………………
Momentum Energy, Momentum Energy Solar Ex
02.2012 - 01.2015
Customer Experience and Sales Agent (Inbound)
Origin Energy
01.2012 - 01.2015
- Responsibilities
- Increasing brand awareness through Business 2 Business cold calls to highlight the advantage of switching to Momentum Energy
- Attending sales events and conferences as required building both existing and new business opportunities
- Thorough understanding of Momentum Energy’s products and services and ability to match with identified customers’ needs
- Cold calling and networking to make sales within the SME market, undertaking that sales are achieved, ensuring cost effective capture of customers
- Determining viable prospects from provided lists, by thorough identification of decision makers and influencers within the target company
Education
SA -
GCSE - undefined
Alder Grange H
Certificate III Customer Contact (Origin Energy - undefined
2016
Certificate of Compliance Energy Assured - undefined
Ltd (EAL)
2014
Responsible person Certificate (Business SA - undefined
2009
Advanced Retail Management - undefined
2005
Certificate III Sales & Strategies (LMA - undefined
2004
Certificate IV Business and real-estate sales - undefined
REISA Adelaide
2001
B-Tec (OND) Hotel & Catering Management - Accrington & Rossendale
CDT, Alder Grange H.Sch
1989
L.I. 705,706/2 and 708 (Accrington & Rossendale - undefined
City and Guilds
1989
Skills
- Performance Management
- New Business Generation
- Employee Performance Evaluations
- Hiring Procedures
- Leadership
- Team Recruiting and Onboarding
- Coaching
- Closing Techniques
Additional Information
- Objectives One of my core life values is doing the right thing by the planet. There is one solution every homeowner/ business can do, and my goal is to assist people by putting solar on their roof to save both the planet and their back pocket. To make this happen our customers need to be educated on how solar works including, savings depending on usage and system design and size to make it viable for them. Being able to educate and the ability to demonstrate an affordable solution through to install of their solar/battery requirements.
Timeline
Field Sales Manager
Call A Cooler
10.2021 - Current
Technical Solar Sales Consultant
Eden Solar
09.2019 - 08.2021
Solar Energy Consultant
Tindo Solar Second avenue Mawson Lakes SA
02.2018 - 09.2019
Customer Experience and Sales Agent
Origin Energy Waymouth Street
01.2015 - 02.2018
Momentum Energy, Momentum Energy Solar Ex
02.2012 - 01.2015
Customer Experience and Sales Agent (Inbound)
Origin Energy
01.2012 - 01.2015
SA -
GCSE - undefined
Alder Grange H
Certificate III Customer Contact (Origin Energy - undefined
Certificate of Compliance Energy Assured - undefined
Ltd (EAL)
Responsible person Certificate (Business SA - undefined
Advanced Retail Management - undefined
Certificate III Sales & Strategies (LMA - undefined
Certificate IV Business and real-estate sales - undefined
REISA Adelaide
B-Tec (OND) Hotel & Catering Management - Accrington & Rossendale
CDT, Alder Grange H.Sch
L.I. 705,706/2 and 708 (Accrington & Rossendale - undefined
City and Guilds
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