Summary
Overview
Work History
Education
Skills
Personal Characteristics
References
Timeline
Generic

Ian Houghton

Clendon Drive Officer,VIC

Summary

I am a highly motivated result orientated leader with a comprehensive record of achievements. A team player that engenders a strong customer service culture through leadership. A goal achiever with sound and perceptive people skills. Quick to adapt to changing scenarios. A great prospector who thrives on the thrill of the chase and the successful sale whilst working hard on nurturing my new and existing clients to benefit from repeat business. A person who likes to lead by example. My sales experience has been nurtured through many different industries but my strength lies in my extensive experience in sales and people skills which I believe are the backbone of a successful sales person and manager.

Overview

33
33
years of professional experience

Work History

Territory manager light equipment specialist

Hitachi Construction Machinery Australia
07.2016 - Current
  • Maintaining territory sales and market share for light equipment business working on portfolio management and growing the light construction business and market share

Development Manager

LJ Hooker
01.2010 - 01.2016
  • I returned to LJ hooker after being enticed back to run the development side of the business
  • My specific role was to seek and purchase raw land for the owner of the business and organise the necessary paperwork permits etc
  • To enable us to develop the land
  • This includes liaising with council bodies and town planners as well as planning departments and government bodies
  • As a licenced agent and an auctioneer I also conduct home sales and auctions

Director

Earthbolt Australia
01.2008 - 01.2011
  • Company Overview: An engineered anchor for pre cast concrete construction company
  • As a silent partner in an engineered anchor for pre cast concrete construction company, using my business knowledge to help set the company up and get it running
  • An engineered anchor for pre cast concrete construction company

Director

Dandenong ranges travel Pty Ltd (Jetset Belgrave)
01.2007 - 01.2011
  • Invested in Jetset Belgrave as a silent partner and helped to oversee the running of the business & staff in my spare time including book keeping, advertising & promotion and general duties as needed

Territory Manager

Tutt Bryant Equipment Pty Ltd
01.2007 - 01.2010
  • My role was to manage a designated territory to achieve sales targets & liaise with existing clients and grow my portfolio
  • To contribute to the company growth & profitability through the professional sales representation & account management of a current customer base & to liaise identify & convert new customers into sales opportunities
  • Was appointed to manage all of Victoria for small and medium machinery

Sales Consultant

L.J Hooker Real Estate
01.1997 - 01.2007
  • My role was to manage new home and land divisions in the Cranbourne & peninsula area, co-ordinating the sale and development of residential and commercial projects
  • I was the ‘sales manager’/ ‘Estate Manager’ for the Brookland Greens development comprising of 850 residential lots
  • Thus implementing a major marketing and advertising campaign and carrying out the day to day sales & management of the estate to ensure the overall success of the estate for Peet & CO
  • Australia's third largest residential & commercial developers
  • As well as manning display homes and managing display villages and selling build orders from point of sale through to contract stage
  • Giving advice on all aspects to suit needs and budgets I put a great deal of focus on my customer service, so my follow up on client’s projects right through to the completion is one of the many reasons why many clients come to me from recommendations from previous satisfied customers
  • I have therefore always been able to exceed sales targets

Customer Service Advisor

Berwick Toyota
01.1992 - 01.1997
  • My role was to report and work closely with the Service Manager overseeing the smooth operation of a very busy Service Department
  • It was my responsibility to motivate and promote a positive business attitude for up to 15 staff members
  • Purchasing stock and keeping up to date with new products and parts on the market, liaising with suppliers and analysing the competitors to see where we could improve our already successful business
  • Exceeding targets and budgets achieved through our quality Customer Service which led to repeat business and satisfied customers

Education

Real Estate agents Representative Course -

Chisholm TAFE

Business Management -

Chisholm TAFE

Master Service Advisor -

Toyota Australia

Specialised Service Advisor -

Toyota Australia

Warranty Administrator -

Toyota Australia

Certificate IV real estate full licence course -

Chisholm institute

Skills

  • Team Collaboration and Leadership
  • Customer Relationship Management
  • Multitasking and Organization
  • Sales expertise

Personal Characteristics

  • Highly motivated result-oriented leader.
  • Strong customer service culture through leadership.
  • Goal achiever with sound and perceptive people skills.
  • Quick to adapt to changing scenarios.
  • Great prospector who thrives on successful sales.
  • Extensive experience in sales and people skills.

References

Available on request

Timeline

Territory manager light equipment specialist

Hitachi Construction Machinery Australia
07.2016 - Current

Development Manager

LJ Hooker
01.2010 - 01.2016

Director

Earthbolt Australia
01.2008 - 01.2011

Director

Dandenong ranges travel Pty Ltd (Jetset Belgrave)
01.2007 - 01.2011

Territory Manager

Tutt Bryant Equipment Pty Ltd
01.2007 - 01.2010

Sales Consultant

L.J Hooker Real Estate
01.1997 - 01.2007

Customer Service Advisor

Berwick Toyota
01.1992 - 01.1997

Real Estate agents Representative Course -

Chisholm TAFE

Business Management -

Chisholm TAFE

Master Service Advisor -

Toyota Australia

Specialised Service Advisor -

Toyota Australia

Warranty Administrator -

Toyota Australia

Certificate IV real estate full licence course -

Chisholm institute

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