Ian Jo
Melbourne,VIC
Summary
Talented individual possessing outstanding communication and problem-solving skills. Fosters positive work environment by encouraging team cooperation in a comfortable manner. Thrives in team collaboration and relations with customers, fellow team members and management staff.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Primary Tutor
Private Organisation
01.2021 - Current
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Met with parents to discuss student progress and address concerns.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Collaborated with parents to develop appropriate tutoring lessons.
Volunteer
Church
01.2019 - Current
- Serving as ongoing church drummer at multiple church services, including: Friday night services, Youth services, Sunday main services, etc.
- Serving as ongoing primary youth supervisor/ teacher
- Served as Vice Representative of Youth at church
Sales Assistant
Robland Massage
01.2019 - 10.2022
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
VCE -
Nossal High School
Melbourne, VIC11.2023
Skills
- Rapport Building
- Team Collaboration
- Food Safety Understanding
- Guest Relations Management
- Order Management
- Organisational abilities
- Front-Of-House Display Creation
- Relationship Management
- Guest Relations
- Service Prioritization
- Processing Payments
- Customer Needs Assessment
Certification
- First Aid Training
- CPR Training
- Barista Basics Training
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
Primary Tutor
Private Organisation
01.2021 - Current
Volunteer
Church
01.2019 - Current
Sales Assistant
Robland Massage
01.2019 - 10.2022
VCE -
Nossal High School
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