Ian Mantle
Carlingford
Summary
Customer-focused parts manager with extensive experience in business operations and sales support, driving customer satisfaction and demand fulfillment. Proven expertise in transportation and distribution, emphasizing customer service, inventory control, and cost reduction. Effective leader with a strong background in parts management and staff oversight, delivering operational efficiency and resource optimization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PARTS MANAGER
Skyjack Australia
Eastern Creek
06.2011 - Current
- Optimized service delivery through rigorous performance monitoring of technicians and service writers.
- Introduced effective policies within the parts department, significantly improving efficiency.
- Created dynamic pricing strategies that balanced competitiveness with profitability goals.
- Directed staff assignments and priorities to streamline operations.
- Ensured punctual delivery of parts through meticulous coordination of logistics.
- Oversaw scheduling and assignment management for employees, enhancing workflow.
- Performed inventory audits regularly, ensuring accuracy in stock records.
- Championed safety protocols on worksites, providing comprehensive training to team members.
Education
High School Diploma -
Blacktown Boys High School
Blacktown, NSW10-1985
Skills
- Inventory management and logistics
- Dynamic pricing strategies
- Policy implementation
- Employee scheduling and performance monitoring
- Vendor negotiation and sourcing
- Supply chain management
- Problem-solving skills
- Purchasing strategy
- Organizational skills
- Attention to detail
- Supplier relationship management
- Customer service excellence
- Expertise in MFG-Pro, MYOB, Microsoft applications
- Procurement coordination
- Effective communication
- Time management
- Self motivation
Affiliations
- Keeping fit, Singing, garden maintenance and pet training.
Certification
- fORKLIFT lICENSE
- EWP LICENSE
- FIRST AID CERTIFICATE
Timeline
PARTS MANAGER
Skyjack Australia
06.2011 - Current
High School Diploma -
Blacktown Boys High School
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