IAN PAUL LIFSZYC
59 Avalon Parade,
Summary
I am 28 year old, with more than 5 years experience in Hospitality and High end Restaurants and Hotels. Competent in making high-quality customer experience.
Overview
4
4
years of professional experience
Work History
Head Waiter
Ling Ling by TAO Group
10.2022 - 11.2025
- Communicate with Reception team regarding bookings and floor plan
- Confirm Allergies and food restrictions with guests
- Take detail order and punch it on Micros, informing sit numbers and allergies if needed
- Handle customer complaints professionally, resolving issues through diplomatic acknowledgement and commitment to service satisfaction
- Share Guest Preferences with Reception team to personalise their next experience.
Senior Waiter
The London Project
09.2021 - 09.2022
- Closing reports such as DSR, Sales Breakdown by Item and overview of the night
- Assign sections to the service staff
- Control break timings for waiters
- Ensure closing checklist is done properly
- Check on guest satisfaction regarding food and beverages
Education
Wine And Spirits Education Trust -
WSET Level 1
11-2024
Bilingual High School - Economics
12.2014
Skills
- Communication
- Adaptability
- Teamwork
- Creativity
- Work ethic
- Problem-solving
Timeline
Head Waiter
Ling Ling by TAO Group
10.2022 - 11.2025
Senior Waiter
The London Project
09.2021 - 09.2022
Wine And Spirits Education Trust -
WSET Level 1
Bilingual High School - Economics
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