Ian Rennie

Debortoli Wines Bilbul Nsw

Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Enforced company policies and regulations with employees.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.

Summary