Summary
Overview
Work History
Education
Skills
Timeline
Generic

IAN WANG

Earlwood,NSW

Summary

Creative Finance graduate offering strong analytical and abstract reasoning skills. Excellent history of managing complex data. Well-versed in business operations, strategic planning and market analysis. Track record of positive academic performance and superior numerical and analytical skills.

Overview

3
3
years of professional experience

Work History

Bar Manager

2/3 Craft Tavern
09.2021 - 06.2022
  • Financial management: Prepare budgets, monitor expenses, and track revenues. Analyze financial data to identify areas for improvement, such as cost reduction or revenue enhancement. Implement effective cash-handling procedures and ensure accurate record-keeping.
  • Customer service: Foster a welcoming and enjoyable atmosphere for customers. Train staff to provide excellent service, handle customer complaints or issues, and create memorable experiences that encourage repeat visits.
  • Staff management: Hire, train, and schedule bar staff, including bartenders, servers, and barbacks. Provide clear instructions and expectations, and ensure they adhere to professional standards of service.
  • Inventory management: Maintain an accurate inventory of beverages, ingredients, and supplies. Monitor stock levels, place orders, and negotiate with suppliers to ensure optimal pricing and quality.
  • Sales and promotions: Develop and execute marketing strategies to attract and retain customers. Plan and coordinate events, promotions, happy hours, and special offers to drive sales and increase profitability.
  • Training and development: Provide ongoing training and development opportunities to staff members to enhance their skills and knowledge. Stay informed about industry trends and innovations, and share relevant information with the team.

Intern

Shanghai Shizhuang Information Technology Co., Ltd
11.2021 - 05.2022
  • Commodity listing and management: helping the platform to list new commodities, updating commodity information, managing commodity inventory, following up commodity sales, etc.
  • Marketing promotion: Assisted in developing marketing strategies and programs, implemented online promotional activities, and improved platform exposure and user conversion rate.
  • Data analysis and operation optimization: Through monitoring and analysis of platform data, put forward operation optimization suggestions to help the platform improve user retention rate and re-purchase rate.
  • Customer service: Assist to deal with user feedback and complaints, solve user problems and improve user satisfaction.
  • Operation management support: Assist in daily communication and coordination with suppliers, logistics companies and other partners to ensure smooth operation of the platform.
  • Other work: Participate in other related work as required, such as market research, industry analysis, etc.

Intern

BANK OF JILIN
04.2021 - 08.2021
  • Assisted customers with account-related inquiries, providing clear and accurate information about banking products and services.
  • Responded to customer inquiries via phone, email, and in-person with a focus on professionalism and excellent communication skills.
  • Resolved customer complaints or concerns in a timely and efficient manner, ensuring a positive customer experience.
  • Collaborated with team members to address complex customer issues and find effective solutions.
  • Acquired a comprehensive understanding of the bank's products and services to effectively educate customers on available options.
  • Actively promoted new banking products and services to customers, contributing to increased awareness and adoption


Intern

Western Securities
11.2019 - 01.2020
  • Assisted in client onboarding, gathering necessary information, and conducting preliminary financial assessments.
  • Collaborated with senior brokers to build and maintain positive relationships with clients, ensuring a high level of client satisfaction.
  • Conducted in-depth research on financial markets, economic indicators, and specific securities to provide comprehensive insights.
  • Assisted in the development of market reports and investment proposals for clients.
  • Participated in client meetings alongside senior brokers to offer financial advice, address inquiries, and discuss investment goals.
  • Assisted clients in understanding risk factors, investment strategies, and market dynamics.

Education

Master of Commerce - Risk Management

University of New South Wales
Sydney, NSW
09.2024

Master of Applied Finance - Accounting And Finance

University of Newcastle
Newcastle, NSW
08.2023

Bachelor of Commerce - Accounting And Finance

Jilin University of Finance And Economics
China
06.2022

Skills

  • Compeat Restaurant Accounting Systems
  • Restaurant Project Leadership
  • Business Analytics
  • Customer Interaction
  • Computer System Diagnostics Software
  • Structured Query Language (SQL)

Timeline

Intern

Shanghai Shizhuang Information Technology Co., Ltd
11.2021 - 05.2022

Bar Manager

2/3 Craft Tavern
09.2021 - 06.2022

Intern

BANK OF JILIN
04.2021 - 08.2021

Intern

Western Securities
11.2019 - 01.2020

Master of Commerce - Risk Management

University of New South Wales

Master of Applied Finance - Accounting And Finance

University of Newcastle

Bachelor of Commerce - Accounting And Finance

Jilin University of Finance And Economics
IAN WANG