Ian Wilson
Caloundra,QLD
Summary
Experienced Plumbing Inspector with over 19 years of experience in the Building Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Enthusiastic Supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Position Profile and training in Legislation requirements required under the Plumbing and Drainage Act and Plumbing and Drainage Regulation. Motivated to learn, grow and excel in the Building Industry relative to Plumbing and Drainage requirements.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for the Dock Operator position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Reliable employee seeking the Dock Operator position. Offering excellent communication and good judgment.
Dedicated Plumbing and Drainage professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
46
46
years of professional experience
Work History
Principal Plumbing Inspector
Sunshine Coast Council
Caloundra, QLD
07.2003 - 09.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Plumber and Drainer
Self Employed
Brisbane , Queensland
06.1996 - 06.2003
- Repaired plumbing systems, components and equipment.
- Complied with state plumbing codes throughout duration of each project.
- Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
- Installed valves, hangers, supports and flanges inside piping systems.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Measured, threaded and cut materials to correct angles.
- Selected type and size of piping required for each project.
- Eliminated risks by correctly identifying potential safety hazards.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems, and backflow preventers.
- Completed preventive maintenance on water heaters, toilets, urinals and plumbing fixtures through [Action] and [Action].
- Offered guidance and training to junior team members.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Filled pipe systems with water and air to determine location of leaks.
- Requisitioned tools and equipment to select type and size of pipes needed for projects.
- Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain [Number]% customer satisfaction ratings. I
- Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain [Number]% customer satisfaction ratings.
- Used [Tool] and [Tool] to fit valves, couplings and assemblies to tanks and pumps.
- Read blueprints to determine appropriate materials and procedures for each project.
- Inspected sewers and piping systems to assess quality and condition.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Prepared detailed records of all project tasks from start to finish.
- Inspected structures to avoid any obstruction and delays throughout project.
- Worked with certified pipe welders by providing accurate pipe preparation and fitting.
- Cut openings in structures to accommodate pipes and pipe fittings with [Tool] and [Tool].
- Interpreted blueprints to determine locations, quantities and sizes of materials required.
- Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
- Trained and supervised all incoming employees.
- Obtained precise results by performing accurate hydrotesting.
- Kept detailed job records using [Software] and [Software] to maintain up-to-date filing system.
Plumber and Drainer
JR Wylie And Sons Pty Ltd
Brisbane , Queensland
02.1980 - 05.1996
- Repaired plumbing systems, components and equipment.
- Complied with state plumbing codes throughout duration of each project.
- Appropriately fitted pipes by identifying dimensions, sizes and shapes needed to replace faulty pipes.
- Installed valves, hangers, supports and flanges inside piping systems.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Measured, threaded and cut materials to correct angles.
- Selected type and size of piping required for each project.
- Eliminated risks by correctly identifying potential safety hazards.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems, and backflow preventers.
- Completed preventive maintenance on water heaters, toilets, urinals and plumbing fixtures through [Action] and [Action].
- Offered guidance and training to junior team members.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Filled pipe systems with water and air to determine location of leaks.
- Requisitioned tools and equipment to select type and size of pipes needed for projects.
- Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain [Number]% customer satisfaction ratings.
- Used [Tool] and [Tool] to fit valves, couplings and assemblies to tanks and pumps.
- Read blueprints to determine appropriate materials and procedures for each project.
- Inspected sewers and piping systems to assess quality and condition.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Prepared detailed records of all project tasks from start to finish.
- Inspected structures to avoid any obstruction and delays throughout project.
- Worked with certified pipe welders by providing accurate pipe preparation and fitting.
- Cut openings in structures to accommodate pipes and pipe fittings with [Tool] and [Tool].
- Interpreted blueprints to determine locations, quantities and sizes of materials required.
- Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
- Assisted with repairs to steam, drainage and sewer lines, using [Tool] and [Tool].
- Trained and supervised all incoming employees.
- Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
- Obtained precise results by performing accurate hydrotesting.
- Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
Plumber's Apprentice
JR Wylie And Sons Pty Ltd
Brisbane , Queensland
01.1976 - 01.1980
- Selected type and size of piping required for each project.
- Installed valves, hangers, supports and flanges inside piping systems.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Offered guidance and training to junior team members.
- Worked from drawings, sketches or verbal instructions to install and modify plumbing systems.
- Obtained precise results by performing accurate hydrotesting.
- Measured, threaded and cut materials to correct angles.
- Located and repaired or replaced worn and broken components to enhance system functionality and durability.
- Conducted thorough inspects and tests of previously installed systems to locate and correct faults.
- Filled pipe systems with water and air to determine location of leaks.
- Set up appliances like water heaters, filters and dishwashers with correct settings to maximize performance.
- Inspected sewers and piping systems to assess quality and condition.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Provided emergency services to install and repair toilets, water heaters, appliances and showers to maintain [Number]% customer satisfaction ratings.
Education
High School Diploma -
Wavell State High School
Wavell Heights, QLD12.1975
Skills
- G-Suite
- Flexible and Adaptable
- Self-Motivated
- Data Entry
- Multitasking Abilities
- Analytical and Critical Thinking
- PPE Compliance
- Planning and Coordination
- Interpersonal Communication
- Organization and Time Management
- Written Communication
- Attention to Detail
- Teamwork and Collaboration
- Dependable and Responsible
- MS Office
- Teambuilding
- Decision-Making
- Active Listening
- Excellent Communication
- Problem-Solving
Accomplishments
- Documented and resolved the Hydraulic Services Design Prepared by Professional Hydraulic Engineers for the new Sunshine Coast University Public Hospital. The design was flawed and incomplete to allow approval by the council, and to facilitate the tight construction period set down for completion of this project, I worked 7 days a week to achieve a correct design which led to Completion of this major project on time.
- Achieved amicable outcomes within the scope of the Legislative requirements for the Sunshine Coast Plaza Redevelopment with Lend Lease by providing solutions with accuracy and efficiency.
- Supervised team of 40 staff members.
Timeline
Principal Plumbing Inspector
Sunshine Coast Council
07.2003 - 09.2022
Plumber and Drainer
Self Employed
06.1996 - 06.2003
Plumber and Drainer
JR Wylie And Sons Pty Ltd
02.1980 - 05.1996
Plumber's Apprentice
JR Wylie And Sons Pty Ltd
01.1976 - 01.1980
High School Diploma -
Wavell State High School
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