Work History
Education
Skills
Languages
Skills
Timeline
Generic

Ibnul Oalid Nipu

60 Clayton St, Sunshine North

Work History

Team Member

7-Eleven
11.2024 - Current
  • Customer Service
  • POS
  • Stock verifying and stocking
  • Deep Cleaning

Volunteer Team Member

IGA
10.2024 - Current
  • Working as a volunteer to make customer’s shopping experience smooth
  • Shopping Assistant
  • Cash/ Card Transaction handling

Education

Bachelor -

Kent Institute
Melbourne, VIC
08.2027

Skills

  • Customer Service Skills
  • Communication
  • Active Listening
  • Patience & Empathy
  • Problem-Solving
  • Operational & Organizational Skills
  • Point of Sale (POS) System
  • Stock Management
  • Time Management
  • Teamwork & Adaptability
  • Collaboration
  • Flexibility
  • Basic Technical Skills
  • Using Retail Software
  • Handling Returns & Refunds

Languages

English
Bangla

Skills

Communication – Ability to clearly interact with customers and colleagues., Active Listening – Understanding customer needs and concerns., Patience & Empathy – Handling difficult customers with professionalism., Problem-Solving – Quickly resolving customer issues or complaints., Point of Sale (POS) System – Handling cash registers, card payments, and transactions., Stock Management – Organizing and restocking inventory efficiently., Time Management – Balancing tasks like assisting customers, restocking, and cleaning., Collaboration – Working well with colleagues and managers., Flexibility – Adapting to schedule changes and handling multiple tasks., Using Retail Software – Familiarity with inventory and billing systems., Handling Returns & Refunds – Following store policies accurately.

Timeline

Team Member

7-Eleven
11.2024 - Current

Volunteer Team Member

IGA
10.2024 - Current

Bachelor -

Kent Institute

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Ibnul Oalid Nipu