Ibrahim Ali
Perth
Summary
Motivated and goal-driven individual with extensive experience in general construction labour, warehouse operations, administration support and running a small business. Known for strong decision-making, problem-solving abilities, and a proactive work ethic. Skilled in fostering collaborative team environments and delivering high-quality service. Seeking an opportunity to contribute to a dynamic team within a growing organization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Small Business Owner
Ivirtue VR
03.2022 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Trade Assistant
J & C Electrical
03.2020 - 01.2022
- Assisted supervisor with various daily tasks which improved productivity and resulted in better efficiency.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Facilitated timely delivery of goods by closely monitoring shipments and resolving any logistical issues that arose.
- Contributed to team by providing timely assistance and support where needed.
- Set out & mark out works
- General cleaning, maintenance and preparation of plant and equiptment
Stock Picker
WINC
01.2019 - 04.2020
- Operated forklifts and ride-on pallet jacks
- RF scanning and manual order picking
- Heavy lifting and general warehouse tasks
Order Sorter
CTI Logistics
11.2016 - 12.2018
- Loading/unloading containers
- Sorting and wrapping pallets using RF scanners
- General warehouse duties and manual handling
Stock Picker
Coles Distribution Centre
11.2013 - 10.2016
- Order picking with Vo-Collect
- Cold storage operations (-4C)
- Quality control, wrapping pallets, and warehouse safety
Labourer
Kustom Koncrete
08.2012 - 01.2016
- Site preparation, trenching, and concrete mixing
- Physically demanding outdoor work
Construction Cleaner
Palace Construction Cleaning Services
07.2010 - 10.2013
- Construction cleanup, acid washing, EWP/boom operation
Customer Service / Admin Officer
Water Corporation
08.2012 - 05.2013
- Handled customer queries (billing, technical, credit)
- Data entry, filing, document preparation
- Interdepartmental liaison and email correspondence
Customer Service & Gym Support
Anytime Fitness
07.2012 - 12.2012
- Member service, equipment upkeep, admin support
- Guided fitness goals and maintained safety compliance
Labourer
Skilled Painting Services
10.2011 - 08.2012
- Surface prep, painting, safety inspections
- Authored internal OH&S policy and conducted risk assessments
Factory Hand
Blue Star Products
11.2005 - 05.2007
- Woodworking, polishing, spray painting
- Operated various hand tools and maintained production floor
Education
Bachelor of Arts - Psychology & Criminal Justice Law
ECU
03-2014
Certificate IV - Training and Assessment
Accredited Personal Trainer - undefined
Australian Institute of Fitness
07.2012
undefined
Tuart College
01.2008
Skills
- Leadership: Proven ability to lead by example and achieve team goals
- Problem Solving: Experienced in identifying risks, resolving issues, and implementing process improvements
- Communication: Excellent interpersonal and customer service skills
- Workplace Diversity: Approachable, respectful, and adaptable across varied work environments
- Technical Proficiency: Microsoft Office Suite, RF Scanners, Vo-Collect, Ride-on Pallet Jacks, Forklifts
- Small business operations
- Strategic planning, Payroll
- Certifications: White Card, Forklift License, First Aid, Working With Children Check, Police Clearance
Certification
- Driver's Licence (Clean Record)
- White Card
- Forklift Licence
- First Aid Certification
- Working with Children Check
- Police Clearance (July 2017)
Training
- Introduction to OH&S
- OH&S Legislation
- Occupational Hygiene
- Risk Management
- Environmental Disease
- Ergonomics & Work Design
- Workplace Compensation & Injury Management
- Safety & Health Management
Languages
English
Arabic
Spanish
Timeline
Small Business Owner
Ivirtue VR
03.2022 - Current
Trade Assistant
J & C Electrical
03.2020 - 01.2022
Stock Picker
WINC
01.2019 - 04.2020
Order Sorter
CTI Logistics
11.2016 - 12.2018
Stock Picker
Coles Distribution Centre
11.2013 - 10.2016
Labourer
Kustom Koncrete
08.2012 - 01.2016
Customer Service / Admin Officer
Water Corporation
08.2012 - 05.2013
Customer Service & Gym Support
Anytime Fitness
07.2012 - 12.2012
Labourer
Skilled Painting Services
10.2011 - 08.2012
Construction Cleaner
Palace Construction Cleaning Services
07.2010 - 10.2013
Factory Hand
Blue Star Products
11.2005 - 05.2007
Certificate IV - Training and Assessment
Accredited Personal Trainer - undefined
Australian Institute of Fitness
undefined
Tuart College
Bachelor of Arts - Psychology & Criminal Justice Law
ECU
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