IBRAHIM BILAL
9 Kristian Drive Hillside,VIC
Summary
I am a caring and empathetic Disability Support Worker with significant experience working with individuals living with various type of disabilities and needs. I am passionate about providing person centred quality care to clients with dignity and respect to assist them gain their independence. I am committed to assisting people with disability with daily activities to help them reach their goals in a safe and healthy environment that can positively impact their physical, mental, spiritual, cultural, emotional and social wellbeing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mental Health Support Worker
Sunflower Support Services
Melbourne, Vic
05.2024 - Current
- Conducted suicide risk assessments and implemented safety plans as needed.
- Attended training seminars related to mental health topics such as trauma-informed care, substance abuse.
- Assisted clients with conflict resolution strategies and anger management techniques.
- Provided transportation assistance for clients who needed help getting to appointments or other necessary locations.
- Encouraged positive behaviors through rewards systems or incentives programs.
- Observed safety protocols when working with potentially violent or suicidal individuals.
- Encouraged clients to express feelings and discuss happenings in life to help client develop insight into themselves and relationships.
Support Worker
Arete Care
Melbourne, Vic
03.2024 - Current
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Developed and implemented individual care plans in collaboration with healthcare professionals.
- Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Delivered tailored support to clients with diverse needs, including those with physical disabilities, mental health conditions, and learning difficulties.
- Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
Youth work
careupp pty limited
Perth, Western Australia
05.2023 - 04.2024
- Facilitate group activities and discussions to promote social skills and a sense of community
- Ensure confidentiality and privacy of sensitive information
- Adjusted support plans as needed based on ongoing evaluation
- Provide guidance on educational and vocational pursuits
- Represent the interests of individuals within the community or with relevant agencies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Support Worker
Cahoots work placement
Perth, WA
01.2024 - 02.2024
- Provided personal assistance in daily living activities by dressing, grooming, bathing and toileting patients
- Kept accurate records for client files and handled related paperwork
- Observed and reported changes in clients health and well being
- Kept detailed daily logs with care actions, patient behavior's and incidents
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
- Maintained safety with tidy, clean and hazard-free home environments
- Provided high level of physical support by lifting, adjusting and moving clients.
Education
bachelor's of community service - Family And Community Services
Stotts College
Melbourne12-2026
Diploma of Community Services
Western Australia Institute of Further Studies
Perth03-2024
Skills
- Effective communication and interpersonal skills
- Possess a positive contemporary attitude to people with disability
- Understanding and knowledge of disability and its impact on individuals
- Demonstrate ability to work under pressure and meet objectives
- Capable of managing confidential and sensitive information
- Flexible and able to adopt to a changing environment
- High level of integrity, confidentiality and professionalism
- Demonstrated ability to create individualised safety plans and keep accurate and current records
- Excellent ability to develop working relationships with the community
- Strong administration, documentation and report writing skills
- Networking
Certification
- Certificate IV in Child,Youth and Family Intervention
- Certificate III in Individual Support
- Certificate in Manual Handling Training
- NDIS Working Screening Check
- First Aid Certificate
- Infection Control Training-COVID 19
- Food Handling Certificate
- Current Police Check
- Current Drivers license
- Current Working with Children's Check
Languages
English, Full Professional
Timeline
Mental Health Support Worker
Sunflower Support Services
05.2024 - Current
Support Worker
Arete Care
03.2024 - Current
Support Worker
Cahoots work placement
01.2024 - 02.2024
Youth work
careupp pty limited
05.2023 - 04.2024
bachelor's of community service - Family And Community Services
Stotts College
Diploma of Community Services
Western Australia Institute of Further Studies
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