IBRAHIM MURTAZA
Guildford West,NSW
Summary
Gifted individual with aptitude and will to learn and progress further. As a self-motivated and highly organized individual, my focus is always to see each project work I undertake to an expected end with utmost quality. Highly motivated to achieve personal and prescribed goals efficiently. As a practical minded person, I always give maximum effort. I am dedicated to excellence and believe in building character based on integrity and trust. As a result, my ability to relate with people and meet mutual benefits has always been a goal of mine. I have a very friendly behaviour with follow worker and always pushing for the best of the company. Highly mannered and have well behaviour with the customer.
Overview
3
3
years of professional experience
Work History
Forklift Operator
Box Divy
10.2023 - 03.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Warehouse Worker
Box Divy
10.2023 - 03.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 30 pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Retail Assistant
Nature Spot
11.2022 - 04.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Assistant Manager
AIMC
06.2022 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Sales and Service Assistant
Gift & Gadget Australia
11.2022 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Floor Manager
Climar Solar
01.2022 - 09.2022
- Managed team of 17 employees to maintain smooth-running operations of shop floor.
- Skilled at working independently and collaboratively in a team environment.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Call Centre Agent
Climar Solar
08.2021 - 01.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Food Waiter
Mariner Pizzeria
12.2021 - 01.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
BBA - Business Management
Melbourne Institute
Sydney CBD11.2025
No Degree - High School
Beaconhouse
Atlanta, Georgia, USA06.2021
No Degree - Middle School
Federal Board Beaconhouse School
Atlanta, Georgia, USA06.2019
Skills
- Complaint Handling
- Loss Prevention
- Inventory Tracking
- POS System Operation
- Customer Assistance
- Excellent knowledge of business operations
- Excellent communication skills in writing and verbal both
- Excellent computer operating skills
- Forklift Operation
Accomplishments
- Participation in W.W.F internship program 2012 and 2014 & first place in kangaroo maths competition 2015
- Won the 2020 cricket tournament for under 19s
- Won English spoken badge in 2016 and got 1st position in the whole school
Languages
Urdu
Native or Bilingual
English
Full Professional
Timeline
Forklift Operator
Box Divy
10.2023 - 03.2024
Warehouse Worker
Box Divy
10.2023 - 03.2024
Retail Assistant
Nature Spot
11.2022 - 04.2023
Sales and Service Assistant
Gift & Gadget Australia
11.2022 - 03.2023
Assistant Manager
AIMC
06.2022 - 04.2023
Floor Manager
Climar Solar
01.2022 - 09.2022
Food Waiter
Mariner Pizzeria
12.2021 - 01.2022
Call Centre Agent
Climar Solar
08.2021 - 01.2022
BBA - Business Management
Melbourne Institute
No Degree - High School
Beaconhouse
No Degree - Middle School
Federal Board Beaconhouse School
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