IBRAHIM IBNEY ISA
Lindisfarne
Summary
Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Helpful Shop Assistant with commitment to supporting maximum productivity. Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Demonstrated effective communication and problem-solving skills in collaborative settings.
Overview
9
9
years of professional experience
Work History
Team Member
Woolworths Supermarket
08.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
Shop Assistant
Harris Farm Markets
02.2016 - 05.2021
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Remained calm and composed in tense situations involving angry or upset customers.
- Helped managers with daily checklists and last-minute requirements.
- Addressed customer issues immediately to guarantee swift resolution.
- Increased shop productivity by improving team processes and streamlining tasks.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
Team Member
Coles Supermarket
04.2017 - 04.2021
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Supported promotional plans by updating signage with price changes.
- Monitored customers for signs of security concerns and escalated issues to management.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
MBA - Accounting
Central Queensland University
11.2019
Skills
- Restaurant Operation
- Corrective Actions
- Collaborative goal setting
- Cash Counting
- Cash Register Operations
- Competitive Knowledge
- Waste Control
Reference
Edward Uttam Hawlader , Sr. Store Manager, Harris Farm Market, 0411983076
Timeline
Team Member
Woolworths Supermarket
08.2021 - Current
Team Member
Coles Supermarket
04.2017 - 04.2021
Shop Assistant
Harris Farm Markets
02.2016 - 05.2021
MBA - Accounting
Central Queensland University
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