SHEELA PANDEY
Auburn
Summary
Motivated and compassionate recent Master of Social Work graduate with hands-on placement experience in psychosocial support, case documentation, and therapeutic group facilitation. Proficient in client advocacy, crisis intervention, and collaborative practice. Demonstrates strong cultural competence, trauma-informed care, and commitment to ethical and inclusive service delivery. Seeking to contribute to a dynamic team dedicated to empowering diverse communities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Intern
ACAP Psychological Clinic
05.2024 - 09.2024
- Group Facilitation: Experienced in facilitating self-compassion and emotional regulation groups for adolescent clients, promoting emotional resilience and self-awareness.
- Client Assessment & Case Management: Proficient in conducting client intakes, psychosocial assessments, and collaboratively developing individualized case plans.
- Advocacy & Referral Support: Skilled in assisting clients with Centrelink applications, navigating social services, and making appropriate referrals to community resources.
- Evidence-Based Interventions: Applied mindfulness strategies and Cognitive Behavioural Therapy (CBT) techniques to support clients in managing anxiety and reducing self-criticism.
- Cultural Competency: Committed to inclusive and trauma-informed practice; actively engaged in cultural awareness workshops and professional development.
- Collaborative Practice: Worked effectively in interdisciplinary teams, co-facilitating therapeutic sessions with counsellors and peer practitioners
Customer Service Representative
Woolworths
04.2021 - 12.2023
- Provided front-line customer support and managed online order logistics
- Maintained store standards and assisted with stock replenishment
Student Clinician
Wellbe Counselling and Psychology
05.2023 - 09.2023
- Intake and Assessment: Conducted comprehensive client intake assessments and participated in training seminars to enhance clinical and therapeutic knowledge.
- Clinical Documentation: Maintained accurate, ethical, and confidential case notes aligned with AASW standards to support evidence-based therapeutic practices.
- Research and Reporting: Contributed to research initiatives, including data collection, report writing, and quality improvement efforts within a clinical setting.
- Team Collaboration: Fostered a supportive and communicative clinic environment by promoting teamwork and open dialogue among staff and peers.
Teaching Assistant
Nepal Youth Foundation
01.2017 - 01.2018
- Taught English and digital literacy to children and youth
- Led workshops and coordinated outreach and recreational programs
Education
Master of Social Work - Social Work
Australian College of Applied Psychology (ACAP)
10-2024
Graduate Certificate in Human Resources - Human Resources Management
Australian College of Applied Psychology (ACAP)
03-2022
Skills
- Psychosocial & Risk Assessments
- Client-Centered & Trauma-Informed Practice
- Motivational Enhancement Therapy
- Group Facilitation (CBT, Mindfulness, Self-Compassion)
- Crisis Intervention & Conflict Resolution
- Multidisciplinary Team Collaboration
- Advocacy & Cultural Competency
- Case Management & Clinical Documentation
- Centrelink Navigation Support
- Confidentiality & Ethical Practice
Certification
- Working with Children Check
- Criminal History and Police Check
- Certificate III in Individual Support (Ageing & Disability)
References
Natalie, Osborne, Supervisor, natalie.osborne@acap.edu.au, ACAP Psychological Clinic
Avisen Saurty – Supervisor, (02) 9627 9318, Wellbe Counselling & Psychology
Timeline
Intern
ACAP Psychological Clinic
05.2024 - 09.2024
Student Clinician
Wellbe Counselling and Psychology
05.2023 - 09.2023
Customer Service Representative
Woolworths
04.2021 - 12.2023
Teaching Assistant
Nepal Youth Foundation
01.2017 - 01.2018
Master of Social Work - Social Work
Australian College of Applied Psychology (ACAP)
Graduate Certificate in Human Resources - Human Resources Management
Australian College of Applied Psychology (ACAP)
Similar Profiles
DAISY JEPCHIRCHIR RUTTODAISY JEPCHIRCHIR RUTTO
Field Education 2 – Social Work Placement at ACAP Psychology ClinicField Education 2 – Social Work Placement at ACAP Psychology Clinic
Asanglung DahalAsanglung Dahal
Placement at ACAP ClinicPlacement at ACAP Clinic
Mary-Grace AutryMary-Grace Autry
Student Assistant Clerical at Psychological Services ClinicStudent Assistant Clerical at Psychological Services Clinic
Evan RevelesEvan Reveles
Owner at Auburn IT SolutionsOwner at Auburn IT Solutions
Jeffrey JohnsonJeffrey Johnson
Major Account Manager at W. W. Grainger, United States and CanadaMajor Account Manager at W. W. Grainger, United States and Canada