Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ida Karlsson

Hilton

Summary

Dynamic professional with extensive experience in customer service at Brunswick Pasta Bar, excelling in problem-solving and communication. Proven ability to enhance customer satisfaction through attentive service and effective teamwork. Skilled in managing inventory and operating heavy machinery, consistently delivering results in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Skimpy

Skimpy heaven
Perth
12.2022 - Current
  • Entertaining customers.
  • Serving drinks

Fruit Picker

dreamland ginger
Beerwa
07.2020 - 12.2020
  • Loaded harvested fruit into crates or baskets for transport.
  • Placed picked fruit in baskets, lining with protective wrapping.

Waitress

Brunswick pasta bar
Brunswick
03.2019 - 10.2019
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Cleaner

Black burn cleaning
BYRON BAY
12.2018 - 02.2019
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Identified needs of customers promptly and efficiently.

Terminal Worker

DHL
Malmö
12.2017 - 12.2018
  • Worked hard to learn required tasks quickly to maximize performance.
  • Operated forklifts and other heavy machinery to load and unload materials.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

Cleaner

Arrie stad and consult
Malmö
03.2016 - 10.2018
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Cleaned building floors by sweeping, mopping or vacuuming.

Waitress

Harem bar and restaurant
Malmö
06.2015 - 12.2016
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Prepared checks accurately and processed payments promptly.

Education

GED -

NTI
Sweden
03-2012

Skills

  • Customer service
  • Problem solving
  • Attention to detail
  • Communication skills
  • Time management
  • Team collaboration
  • Problem-solving
  • Networking
  • Verbal communication

Languages

English
Professional

Timeline

Skimpy

Skimpy heaven
12.2022 - Current

Fruit Picker

dreamland ginger
07.2020 - 12.2020

Waitress

Brunswick pasta bar
03.2019 - 10.2019

Cleaner

Black burn cleaning
12.2018 - 02.2019

Terminal Worker

DHL
12.2017 - 12.2018

Cleaner

Arrie stad and consult
03.2016 - 10.2018

Waitress

Harem bar and restaurant
06.2015 - 12.2016

GED -

NTI
Ida Karlsson