Idalina Marks
Safety Bay
Summary
Results-focused Pharmacy Assistant able to operate effectively in fast-paced, high-volume environments. Skilled Pharmacy Assistant bringing 3 years’ experience in retail pharmacy environments. Eager to maintain smooth operations and help customers with all their medication needs.
Overview
17
17
years of professional experience
Work History
Medical Receptionist
Read Street Medical & Skin Centre
01.2023 - 08.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Opened and closed centre when required.
Sales Assistant
Shiels Jewellers
03.2020 - 10.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Pharmacy Assistant
Chemist Warehouse Fremantle
07.2014 - 12.2017
- Merchandised pharmacy goods in an appealing manner.
- Assisted pharmacy staff in preparing medications and filling orders.
- Receptively answered customer questions and helped locate desired items in the pharmacy.
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
- Greeted customers and responded to questions in a friendly and knowledgeable way.
- Efficiently operated cash register and handled cash, checks, and charge transactions.
Receptionist Admin Assistant
Veolia Environmental Services Australia
09.2011 - 07.2013
- Greeted clients and visitors in a friendly, courteous manner.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Used various methods of data collection to research and record data successfully.
- Opened and properly distributed incoming mail.
- Answered calls in a timely matter and forwarded to appropriate parties.
- Worked to maintain cleanliness of reception area to maintain welcoming environment.
- Assisted with event planning, including associated travel and logistical arrangements.
- Performed general administrative duties, including copying, faxing and filing.
Accounts Payable Clerk
Orontide Engineering Services
08.2007 - 08.2011
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Generated accounts payable reports for management review.
- Generated financial statements and reports detailing accounts receivable status
- Generated and submitted invoices based upon financial schedule.
- Entered all invoices requiring payment via check or bank draft.
- Collected and arranged information and entered details into computer database.
- Generated and mailed updated statements.
Front Office Receptionist
Sound Personnel
02.2008 - 08.2010
- Managed office inventory by restocking supplies and placing purchase orders to obtain ample stock.
- Typed and compiled documents, answered phones and completed paperwork for the office.
- Distributed incoming mail throughout the office.
- Operated office photocopiers, coordinated travel arrangements, maintained office bulletin board and assisted staff with clerical or procedural requirements.
- Managed daily office operations, including client account, supply, inventory and records management.
- Escorted visitors to specific offices or meeting rooms.
- Oversaw inventory and office supply purchases.
- Answered the phone by the second ring and greeted callers enthusiastically.
- Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs.
- Made accommodations and travel arrangements for visitors.
- Sorted mail and other important data.
- Kept reception area clean and neat to give visitors positive impression.
Education
undefined
John Curtin College Of The Arts
Fremantle, WA1981
Skills
- Cash register operations
- Answering customer questions
- Customer service
- Committed to quality assurance
Timeline
Medical Receptionist
Read Street Medical & Skin Centre
01.2023 - 08.2024
Sales Assistant
Shiels Jewellers
03.2020 - 10.2022
Pharmacy Assistant
Chemist Warehouse Fremantle
07.2014 - 12.2017
Receptionist Admin Assistant
Veolia Environmental Services Australia
09.2011 - 07.2013
Front Office Receptionist
Sound Personnel
02.2008 - 08.2010
Accounts Payable Clerk
Orontide Engineering Services
08.2007 - 08.2011
undefined
John Curtin College Of The Arts
Similar Profiles
Wanni ChongWanni Chong
Registered Nurse at Mount Gravatt Medical Centre & Skin Cancer ClinicRegistered Nurse at Mount Gravatt Medical Centre & Skin Cancer Clinic
Harleen KaurHarleen Kaur
Medical Receptionist at Velatta Street Medical CentreMedical Receptionist at Velatta Street Medical Centre
Nive VijayNive Vijay
Medical Receptionist/Administrative Assistant at Good Street Medical CentreMedical Receptionist/Administrative Assistant at Good Street Medical Centre