Ariana Cristallini

I provided administrative support for school programs and other initiatives, acting as the main point of contact for program correspondence and communications. I coordinated administrative setup for new program sites statewide, managing logistics effectively. I organised program data, paperwork, and reporting ensured accuracy and compliance. I procured and prepared materials and resources for program delivery, maintaining up-to-date information in databases like Jotform & SurveyMonkey. Engaging with diverse stakeholders such as schools, contractors, suppliers, and emergency service. I supported various administrative tasks and project activities, ensuring timely service delivery.

Responsible for providing administrative and customer service support to over 300 CEOs and their families, including membership onboarding and application processes. Coordinated pre-event planning and setup, while also managing vendor communication. Assisted with basic Xero invoicing and reconciliation tasks. Consistently demonstrated respect, friendliness, and a willingness to assist wherever needed.

In charge of updating business website, organising, packing, and posting orders and returns for customers. Thoroughly completing quality assurance checks with each order. Liaising and communicating with couriers and customers. Undertook other general admin office tasks e.g, invoicing, sales & purchase orders, customer enquiries. Established workflow processes and implemented modifications to improve office efficiency

Organised Stocktaking duties (store floor and stockroom), accurately and efficiently accounting for thousands of products. As well as liaising with two main supervisors and on-site managers for the shift's goals and duties.

Produced quality customer service, prepped and created meals for guests hosted 2 party rooms with food & drink, and provided alcohol for hundreds of patrons. Tasked with end of the day clearing and closing up the venue and cafe.

Opened store for the day, sold products, restocked, and creatively designed nine merchandising product displays. Greeted customers, helped locate merchandise and suggested suitable options. Used POS system to process sales, returns, online orders and gift card activations. Approached browsing customers to initiate conversations to determine buying preferences.

Conveyed great customer service as Front of House/Cashier, food preparation and production with 4 other team members for in-store and online delivery to customers, communicating with delivery drivers and cleaned Front & Back of house on a regular basis for hygiene and safety

Served and seated 160+ guests for functions, decorated and set up tables, used barista skills to make drinks, cashiering, washed dishes and cutlery at the end of the night and packed up equipment.