Idris Khalif
Weir View,VIC
Summary
Resourceful at any job, able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Salesperson
Sahar Views
02.2022 - 03.2023
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Crew Member
Red Rooster
12.2019 - 12.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
KFC
01.2018 - 11.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Cyber-Security -
Victoria University
Melbourne, VIC12.2023
High School Diploma -
Forest Lake State High School
Forest Lake, QLD12.2022
Skills
- Merchandising Proficiency
- Customer Care
- Promote Products
- Appeals Support
- Sales Presentation
- Cash Register Operation
- Operational Efficiency
- Networking
- Sales Management
- Availability Management
- Project Requirements
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Supervised team of 6 staff members.
Languages
somali
Native or Bilingual
Arabic
Full Professional
English
Full Professional
Swahili
Full Professional
Timeline
Salesperson
Sahar Views
02.2022 - 03.2023
Crew Member
Red Rooster
12.2019 - 12.2020
Crew Member
KFC
01.2018 - 11.2019
Cyber-Security -
Victoria University
High School Diploma -
Forest Lake State High School
Similar Profiles
Shogofa AminiShogofa Amini
Operations Officer and Program Manager at Sahar Education for Afghan GirlsOperations Officer and Program Manager at Sahar Education for Afghan Girls
Achol NhialAchol Nhial
Child Caregiver at Sahar AlshammariChild Caregiver at Sahar Alshammari
SHARIFAH NAKIWEEWASHARIFAH NAKIWEEWA
RECEPTIONIST at SAHAR AL SHARAQ PERFUMESRECEPTIONIST at SAHAR AL SHARAQ PERFUMES