Iesha Johnson
Sydney,NSW
Summary
Energetic Event Manager with 9 plus year successful career in planning, coordinating and executing events. Demonstrated cost-effective budgeting, exceptional time management and event marketing skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Head of Operations
FST Media
03.2024 - Current
- Management of Operations/Logistics
- Manage an events coordinator
- Implemented and Manage EventsAir platform for the company
- Develop annual Schedule of Events
- Executing all pre-, during- and post-event logistics across all FST Media physical and digital events.
- Floorplans for exhibition room (in collaboration with sales and sponsors) and plenary room (in collaboration with event producer)
- Manage flights and accommodation for speakers and staff
- Managing registration of delegates, sponsors and speakers
- Manage catering food & beverages
- Collect and collate sponsor and delegate evaluations
- Produce delegate list
- Supplier Management
- Sourcing and securing the best suppliers, including venues, AV, couriers, etc
- Managing suppliers on site so best possible client experience is delivered
- Arranging and/or attending industry events and venue site inspections to maintain current supplier and product knowledge
- Sponsor Liaison
- Building and nurturing relationships with sponsors in regards to all operational elements of the event
- Send sponsor info packs, upload sponsor logos on the website and mobile app
- Deliver on operational sponsor contract inclusions incl providing operational support to sponsors on the event day
- Creating outside the square initiatives for conference sponsors
- Budget Management
- Create and update detailed events budgets
- Negotiating competitive rates with all suppliers
- Final budget (event delivery)
Senior Events Manager
FST Media
04.2023 - 03.2024
- Events Include:
- Future of Financial Services Sydney
- Local and Central Government New Zealand
- ASEAN Government
- Future of Financial Services Melbourne
- Banking Summit
- Insurance Summit
- South Australia Government
- Management of Operations/Logistics
- Help develop annual Schedule of Events
- Executing all pre-, during- and post-event logistics across all FST Media physical and digital events.
- Floorplans for exhibition room (in collaboration with sales and sponsors) and plenary room (in collaboration with event producer)
- Manage flights and accommodation for speakers and staff
- Badging, set up rego desk and manage delegate registration using out preferred platform working closely with the Marketing and Delegate Sales team.
- Manage catering food & beverages
- Collect and collate sponsor and delegate evaluations
- Produce delegate list
Supplier Management - Sourcing and securing the best suppliers, including venues, AV, couriers, etc
- Managing suppliers on site so best possible client experience is delivered
- Arranging and/or attending industry events and venue site inspections to maintain current supplier and product knowledge
Sponsor Liaison - Building and nurturing relationships with sponsors in regards to all operational elements of the event
- Send sponsor info packs, upload sponsor logos on the website and mobile app
- Deliver on operational sponsor contract inclusions incl providing operational support to sponsors on the event day
- Creating outside the square initiatives for conference sponsors
Budget Management - Create and update detailed events budgets
- Negotiating competitive rates with all suppliers
- Final budget (event delivery)
Head of Private Events
Focus Network
10.2022 - 04.2023
- Manage all logistics/operations of Private Events from launch to onsite all the way through to completion.
- Manage FN Private Event Calendar.
- Act as the main point of contact for Private Event sponsors from when contracted with FN through the duration of their signed agreement including key communication points.
- Act as the main point of contact for Private Event delegates from when confirmed with FN.
Manage internal communication channels for Private Events. - Research and engage venues within necessary timeframes and within allocated budgets.
- Ensure clear communication and negotiation with venues, AV production, moderator, design/print, couriers, airlines, and any other suppliers as needed.
- Ensure all event budgets are always met and kept accurate.
- Ensure that strong written and verbal communication with stakeholders at all levels.
- Create a registration page for each Private Event in EventsAir.
- Create calendar invite for each Private Event incl. Zoom (or other) details for virtual events.
Office Manager | Marketing
Wyn&Co
01.2022 - 10.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Designed innovative branding and product strategies.
- Operated and maintained applicant tracking and candidate management systems.
- Verified applicant references and employment details.
- Coordinated incoming job requisitions and applications.
- Promptly corresponded with applicants and coordinated and conducted interviews.
Operations Manager
Growth Executive Talent
01.2021 - 01.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Advanced productivity KPIs by leading trainings on procedures and safety practices.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
Events Manager- Contract
Kerwin Rae
05.2020 - 12.2020
- Worked closely with Events Director to maintain optimum levels of communication for the effective and efficient completion of large scale events.
- Created itineraries, booked travel, and managed expenses for employee corporate conference.
- Carried out day-day-day duties accurately and efficiently.
- Responsible for creative design for prominent events.
- Analysed departmental documents for appropriate distribution and filing.
- Monitored multiple databases to keep track of all company inventory.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Marketing and Events Coordinator
Suicide Prevention Australia
09.2019 - 04.2020
- Helped incorporate product changes to drive customer engagement and firm profits
- Planned events, including tradeshows and vendor fairs, for clients and partners to attend
- Coordinated innovative strategies to accomplish objectives and boost long-term profitability
- Planned and executed events and marketing programs
- Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets
- Supervised marketing for product launches, including public relations tasks, direct mail pieces, trade shows, sales training and e-mail blasts
- Boosted brand awareness with target customer demographics with social, print and email campaigns
- Coordinated resources to craft marketing plans for various projects including product launches and events
Events Executive
Swadling Media
01.2014 - 08.2019
- Ensured smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination
- Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events
- Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
- Monitored social media and online sources for industry trends
- Offered pricing and feature recommendations to management and cross-functional teams
- Converted community contacts into potential clients through networking, consistency and credibility
Education
Diploma - Live Entertainment And Events
Tafe NSW
SydneyDiploma - Travel And Tourism
Torrens University
SydneyHigh School Diploma -
Picnic Point High School
SydneySkills
- Client promotions
- Digital marketing
- Marketing collateral
- Market analysis
- Project management
- Event planning
- Payment processing
- Scheduling
- Marketing and advertising
- Time management
- Communications management
- Staff management
Certification
Current:
- RSA
- Working With Children's Check
-CPR
Timeline
Head of Operations
FST Media
03.2024 - Current
Senior Events Manager
FST Media
04.2023 - 03.2024
Head of Private Events
Focus Network
10.2022 - 04.2023
Office Manager | Marketing
Wyn&Co
01.2022 - 10.2022
Operations Manager
Growth Executive Talent
01.2021 - 01.2022
Events Manager- Contract
Kerwin Rae
05.2020 - 12.2020
Marketing and Events Coordinator
Suicide Prevention Australia
09.2019 - 04.2020
Events Executive
Swadling Media
01.2014 - 08.2019
Diploma - Live Entertainment And Events
Tafe NSW
Diploma - Travel And Tourism
Torrens University
High School Diploma -
Picnic Point High School
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