Ifrah Khurshid
Melbourne ,Australia
Summary
Dedicated and customer-oriented Retail Associate with proven experience in delivering exceptional service in a fast-paced clothing environment. Proficient in sales, cash handling, and inventory management, with strong communication skills and a collaborative approach. Adaptable and skilled in problem-solving, committed to enhancing the customer experience and achieving store objectives.
Overview
2
2
years of professional experience
Work History
Retail Store Associate
Outfitters
, Pakistan
05.2023 - 04.2024
- Provided exceptional customer service by welcoming shoppers, addressing inquiries, and assisting with product selection to enhance the overall shopping experience.
- Handled transactions efficiently using the point-of-sale system, processing cash and credit payments, and managing returns and exchanges according to store policies.
- Conducted regular stock takes to maintain accurate inventory records, and assisted with restocking shelves and displays.
- Ensured the store environment was clean, organized, and visually appealing by maintaining merchandise displays and tidying fitting rooms.
- Collaborated with team members to meet sales targets and promote special offers, fostering a positive team dynamic.
- Assisted in the implementation of promotional events and seasonal sales, effectively engaging customers to drive sales.
Intern Lecturer
AUST
ATD, KPK
07.2022 - 04.2023
- Support full-time faculty by preparing materials, setting up technology, and managing classroom logistics.
- Provide one-on-one or group tutoring sessions to help students with coursework, programming, or troubleshooting.
- Develop handouts, presentations, and online resources to enhance the learning experience.
- Organize and lead workshops or labs on specific IT topics or tools.
- Attend departmental meetings and contribute to discussions about curriculum development and student engagement.
Education
BS Hons Information Technology - Information Technology
AUST
01.2022
Skills
- Customer Service Excellence
- Sales Proficiency
- Effective Communication
- Cash Handling
- Inventory Management
- Problem-Solving
- Time Management
- Team Collaboration
- Adaptability
- Product Knowledge
Languages
English
Professional
Urdu
Native/ Bilingual
Timeline
Retail Store Associate
Outfitters
05.2023 - 04.2024
Intern Lecturer
AUST
07.2022 - 04.2023
BS Hons Information Technology - Information Technology
AUST
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