Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ifrat Bin Hasan Ruhan

Bundoora,VIC

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Merchandising and Marketing Intern

Lalmai Footwear LTD
04.2022 - 06.2022
  • Negotiated with key buyers to set a competitive pricing strategy and sold 80 pairs of leather shoes resulting in a 10% increase in leather shoe sales for the quarter.
  • Assisted in product development and launch activities, collaborating with cross-functional teams to ensure market readiness and successful product introductions.
  • Actively participated in sales presentations and meetings with clients, showcasing product features and benefits, resulting in successful sales conversions.

Waiter

KFC Restaurant
12.2021 - 02.2022
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Kitchen Assistant

Domino's Pizza
08.2021 - 10.2021
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.

Co-Founder

Belton Straps
05.2019 - Current

● An up-growing online leather strap page for exotic watches.

● Responsible for overseeing the sales and driving revenue
growth by developing and implementing sales strategies, and managing client relationships.

  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Identified business development challenges and customer concerns for proactive resolution.

Education

Bachelor of Science - Computer Science

La Trobe University
Melbourne, VIC
07.2026

Skills

  • Social Perceptiveness
  • Time Management
  • Teamwork and Collaboration
  • Complex Problem-Solving
  • Adaptability
  • Communication
  • Attention to Detail

Timeline

Merchandising and Marketing Intern

Lalmai Footwear LTD
04.2022 - 06.2022

Waiter

KFC Restaurant
12.2021 - 02.2022

Kitchen Assistant

Domino's Pizza
08.2021 - 10.2021

Co-Founder

Belton Straps
05.2019 - Current

Bachelor of Science - Computer Science

La Trobe University
Ifrat Bin Hasan Ruhan