Iftakhar Ahmed

1. Customer Service

• Greet customers and assist them with purchases
• Answer questions about products and prices
• Handle complaints politely and professionally

2. Cash Handling

• Operate the cash register (POS system)
• Process cash, card, and digital payments
• Give correct change and issue receipts

3. Stock Management

• Refill shelves and ensure products are well displayed
• Check inventory levels and report low stock
• Rotate stock (FIFO – First In, First Out) to avoid expiry

4. Store Cleanliness

• Keep the shop clean and organized
• Clean shelves, counters, and floors regularly
• Ensure hygiene standards are maintained

5. Product Knowledge

• Be familiar with available products and promotions
• Help customers find items quickly

6. Security & Safety

• Monitor for shoplifting or suspicious activity
• Follow safety procedures and emergency guidelines

7. Opening & Closing Duties

• Open or close the store as required
• Count cash at the beginning and end of shifts
• Secure the premises properly

• Assisted customers with inquiries and resolved complaints efficiently.
• Provided operational support during events, ensuring smooth service delivery.
• Collaborated with team members to enhance customer experience and satisfaction.
• Maintained product knowledge to effectively address customer needs and preferences.
• Provided exceptional support during peak hours as well as holidays and special events.