Iftakhar Md Ruddro Hasan
Adelaide,SA
Summary
I am an exceptional communicator with a proven ability to resolve conflicts, enhance operational efficiency, and provide excellent customer service in fast-paced environments. My ability to align customer needs with company objectives allows me to excel both in team settings and independently.
Overview
6
6
years of professional experience
Work History
Volunteer
Royal Adelaide Show
Adelaide, SA
09.2025 - 09.2025
- Assisted event setup by arranging booths and displays for visitor engagement.
- Provided customer service by answering questions and guiding attendees throughout the event.
- Collaborated with team members to ensure smooth operations during peak attendance.
Retail Assistant
Ceylon Super Market
Adelaide, SA
07.2025 - 09.2025
- Assisted customers in product selection and provided excellent service.
- Organized merchandise displays to enhance store appearance and accessibility.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
Customer Service & Sale-Assistant Officer
Swapno Super market
Dhaka, Bangladesh
01.2020 - 03.2024
- Managed inventory levels and organized stock displays efficiently.
- Prepared invoices for payment processing according to established procedures.
- Handled customer complaints with professionalism and empathy.
- Processed transactions accurately using point-of-sale systems.
Education
Master of Science - Computer Science
Flinders University
Adelaide, SASkills
- Team collaboration
- Problem solving
- Project management
- Technical support
- Customer service
- Event setup
Languages
Bengali
First Language
Bengali
Proficient (C2)
C2
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Avalibility
Monday, Thrusday, Saturday, Sunday ( Anytime)
Tuesday ( Afternoon), Wednesday ( Morning), Friday( Night)
Summer Vacation(December - January) (Full Time)
References
1.Sadab Rahman Michael
Software Development Engineer at Return to Work Corporation of South Australia.
Phone Number : +610415085908
2.Noman Shahariar
Security Officer, APG Security
Phone Number:+61425714792
Timeline
Volunteer
Royal Adelaide Show
09.2025 - 09.2025
Retail Assistant
Ceylon Super Market
07.2025 - 09.2025
Customer Service & Sale-Assistant Officer
Swapno Super market
01.2020 - 03.2024
Master of Science - Computer Science
Flinders University