Iftakhar Sarwar
Sydney,NSW
Summary
A highly customer focused professional with proven experience in the Retail and Hospitality Industry. Have experience in several positions including but not limited to Supervisor, Team leader, Customer Service Assistant, Food and Beverage Attendant, Replenishment and have provided administrative support in the past with leadership experience. With a passion and drive to consistently learn and develop, I am now looking for an opportunity where I can continue my professional experience in the hospitality and retail industry for professional growth and further build on my proven capabilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
F&B Team / Banquets
Holiday Inn
10.2018 - 04.2025
- Accurately prepare a daily Summary and check out the Updated Bio
- Greeting guests as they enter a venue and helping them to find their seats
- Banquet Event set up, food Presentation and Clean up
- Directing the guest to necessary service and features
- Assisting with event preparation, set up and closing including packing away tables, tablecloth Place settings, and buffets
- Maintain regular interaction with kitchen staff to ensure maximum coordination between food and service
- Sell and upsell different wines, Sprits, cocktails to different guests and responsible to tending the bar along with greeting each guest
- Ensure beverage coolers and snacks are stocked properly and consistently throughout shift
- Ensuring that the breakfast buffet remains well-stocked at all the times.
- Cleaning cutlery and crockery from Guest tables.
- Sweeping, vacuuming, and mopping the floor after each meal service
- Cleaning and sanitizing tables after each meal service.
- Take phone calls for room service.
- Accurately answer customers question and provide information on food and beverage procedures, when needed
- Take orders and serve customer using the point-of-sales system
- Responsible for Handling all cash and Credit card transaction for all food and beverage purchase
- Coach and train new employees
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages
- Responsible service of Alcohol and beverages
- Restock Minibar in every room as per stock level
- Perform other duties as assigned or required by upper management
Event Staff / F&B Attendant
Pier one Syd Harbor by Marriott
12.2022 - 02.2024
- Greeting guests as they enter a venue and helping them to find their seats
- Banquet Event set up, food Presentation and Clean up
- Assisting with event preparation, set up and closing including packing away tables, tablecloth Place settings, and buffets
- Sell and upsell different Wines, sprits, cocktails to different guest
- Maintain regular interaction with kitchen staff to ensure maximum coordination between food and service
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
Education
Diploma - Hospitality Management
SBDI
04.2025
Graduate Diploma - Business
Australian International Management Institute
01.2019
Bachelor - Commerce
Australian Catholic University
01.2017
Skills
- Team Supervision
- Barista
- Safety
- Experience in leadership
- Improvement plan knowledge
- First Aid/CPR
- Computer skills
- Team building
Certification
- Food Safety Supervisor Certificate
- Barista
- First Aid
- CPR
- White Card
- RSA
- RCG
Timeline
Event Staff / F&B Attendant
Pier one Syd Harbor by Marriott
12.2022 - 02.2024
F&B Team / Banquets
Holiday Inn
10.2018 - 04.2025
Graduate Diploma - Business
Australian International Management Institute
Bachelor - Commerce
Australian Catholic University
Diploma - Hospitality Management
SBDI
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