Iftekhar Ahmed Mahin
North Wollongong,NSW
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Wollongong, NSW
01.2023 - Current
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Resolved customer complaints in a professional manner.
Kitchen Staff Member
Crust Pizza
Wollongong, NSW
02.2023 - 01.2024
- Maintained cleanliness of work areas throughout shift.
- Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
- Stocked and replenished kitchen supplies and ingredients as needed.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
Crew Member
Mr Zaatar
North Wollongong, NSW
08.2022 - 01.2024
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Checked expiration dates on all products before serving them to customers.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
Education
Bachelor of Science - Computer Science
University of Wollongong
Wollongong, NSW11-2025
Business And Leadership Academy
Blacktown, NSWSkills
- Customer Engagement
- Customer Service
- Menu Memorization
- Health Code Compliance
- Safe Food Handling
- Drive-Thru Operations
Languages
English
Professional
Bengali
Professional
Hindi
Limited
Certification
- CHC33021 -Certificate III in Individual Support (Ageing & Disability)
- HLTAID009 - Provide cardiopulmonary resuscitation
- HLTAID010 - Provide basic emergency life support
- HLTAID011 - Provide First Aid
Timeline
Kitchen Staff Member
Crust Pizza
02.2023 - 01.2024
Crew Member
McDonald's
01.2023 - Current
Crew Member
Mr Zaatar
08.2022 - 01.2024
Bachelor of Science - Computer Science
University of Wollongong
Business And Leadership Academy
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