Ignacio Salomon
Surfers Paradise,QLD
Summary
I'm a diligent, proactive and professional hospitality worker, with more than 2 years of experience in the role, focused on a high standard customer service.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Mandala Hostel Jericoacoara
Jericoacoara, Brazil, Brazil
09.2021 - 01.2022
- Recommends to the manager how to improve guest service and e ciency in Front O ce operations.
- Handles guest complaints and assist resolution.
- Performs any and all other tasks which are assigned by the management team.
Receptionist and Housekeeper
Campbell Inn Singapore
04.2022 - 08.2022
- Provide great customer service.
- Check rooms to verify vacancies post check out.
- Clean rooms completely, vacuuming every surface while checking for damages.
- Able to identify, understand and give priority to urgent issues.
Receptionist
Sydney Central Backpackers
Sydney, NSW
08.2022 - 11.2022
- Provide feedback on staff performance to supervisor on duty.
- Manage bookings, check-in and check out.
- Handle all complaints.
- Provides information to supervisors and co-workers by telephone, in written form, e-mail or in person.
Night Manager
Nomads Backpackers
Melbourne, Victoria
12.2022 - 03.2023
- Manage bookings.
- Request maintenance orders to non-working equipment -Answered guest request for additional supplies.
- Answer telephone enquiries.
Night Manager
BP Service Station
Broome, WA
04.2023 - 11.2023
- Managed the shop and maintained a working environment.
- Checked inventory.
- Presentation of store and advertising displays.
Education
Bachelor's Degree in Economics -
National Unirversity of Cordoba
12-2020
Skills
Provider of attentive service
Anticipator of guest needs
Team Player
Committed to provide a welcoming environment for customers
Self Motivated
Handling Pressure Constructively
Languages
Spanish
Native/ Bilingual
Portuguese
Limited
Italian
Limited
Timeline
Night Manager
BP Service Station
04.2023 - 11.2023
Night Manager
Nomads Backpackers
12.2022 - 03.2023
Receptionist
Sydney Central Backpackers
08.2022 - 11.2022
Receptionist and Housekeeper
Campbell Inn Singapore
04.2022 - 08.2022
Assistant Manager
Mandala Hostel Jericoacoara
09.2021 - 01.2022
Bachelor's Degree in Economics -
National Unirversity of Cordoba
Similar Profiles
Evan KellyEvan Kelly
Bartender\Supervisor at MOMS Hostel \ Youthshack HostelBartender\Supervisor at MOMS Hostel \ Youthshack Hostel
Nelson SeowNelson Seow
Junior Sous Chef at Mandala ClubJunior Sous Chef at Mandala Club
AGUS INDRIO UTOMOAGUS INDRIO UTOMO
Head of Finance at PT. Mandala Grup IndonesiaHead of Finance at PT. Mandala Grup Indonesia