Igor Ribeiro
Sydney,NSW
Summary
Over 3 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Overview
3
3
years of professional experience
Work History
Courier
Quality Express
10.2020 - 11.2023
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Followed company policies and procedures during shift.
- Verified package information to check for accuracy and completeness.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Contacted customers to confirm delivery details and locations.
- Utilized GPS navigation systems to navigate faster routes.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Obtained signatures for delivery documents and packages.
- Communicated with dispatch and customers for accurate delivery information.
- Managed delivery route for optimal use of time and fuel.
- Handled receipt, storage, identification and delivery of products for clients.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Tracked delivery status and updated customers for expected delivery time.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
Education
Information System - IT
Pitagoras College
Brazil01.2017
Skills
- Package Pickup and Delivery
- Dispatch
- Handheld Scanning Devices
- Dispatch Collaboration
- Local Routes
- Message Delivery
- Item Tracking
- Excellent Driving Skills
- Package Delivery and Pick-Up
- Loading and Unloading Materials
- Schedule Adherence
- Route Planning
- Performance Improvement
- Supply Management
- Time Sensitive Deliveries
- Licensed Driver in NSW
- GPS and Route Planning
- Customer Service
- Delivery Management
- Valid Driver's License
- Problem-Solving
- Delivering Medical Records
Languages
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Courier
Quality Express
10.2020 - 11.2023
Information System - IT
Pitagoras College
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